Veterans Benefits Claims Specialist

Veterans Benefits Administration; Anchorage (AK); On-site; USD 70,000 - 95,000; Full time

Job summary

Veterans Benefits Administration is seeking a Rating Veterans Service Representative (RVSR) to work within VA’s Veterans Service Center or DRAS. The role requires meeting time-in-grade rules by the closing date and handling inquiries about federal, state, and local benefits.

GS-09 to GS-12 levels describe specialized experience requirements and education substitutions. Applicants must provide transcripts where substitutions apply; time-in-grade documentation is also required.

Qualifications

• Experience gathering or requesting evidence to respond to claimant inquiries for federal, state, or local benefits.
• Ability to explain decisions to claimants to help them understand determinations.
• Education substitutions allowed for GS-9/10/11 levels as described in the vacancy.

Responsibilities

• Explain decisions to claimants to gain understanding of determinations.
• Evaluate evidence and allegations to draw sound conclusions regarding benefit claims.
• Apply federal and state laws to processes for employment, disability, or veteran benefits.

Skills

Gathering evidence

Responding to inquiries

Explaining decisions

Education

Master's degree (related)

2.5 years grad education

LL.B./J.D. (related)

Job description

Veterans Benefits Administration is seeking a Rating Veterans Service Representative (RVSR) to work within VA’s Veterans Service Center or DRAS. The role requires meeting time-in-grade rules by the closing date and handling inquiries about federal, state, and local benefits.

GS-09 to GS-12 levels describe specialized experience requirements and education substitutions. Applicants must provide transcripts where substitutions apply; time-in-grade documentation is also required.