Fidelity Coach: High-Fidelity Wraparound Mentor

South-Coast-Community-Services; Placentia (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

South Coast Community Services is seeking a Fidelity Coach to mentor wraparound staff across all roles. You will coach in the field, model best practices, and align teams with California High Fidelity Wraparound concepts.

The role emphasizes in-field training, data interpretation, and collaboration with multidisciplinary teams to improve practice and outcomes for children and families.

Qualifications

• AA or Bachelor’s degree in human services or related field and/or relevant experience working with youth in a mental health/social service setting and/or 2 years’ experience working with youth with challenging behaviors.
• Demonstrated mastery-level Wraparound experience, with deep understanding of the principles, phases, and roles.
• Familiarity with assessment and fidelity tools (e.g., IP-CANS, WFI-EZ, TOMs)
• Experience using a variety of adult learning strategies to support skill development across learning styles.
• Bilingual Spanish strongly preferred.
• One (1) year of experience working with target population.

Responsibilities

• Supports understanding of the roles in the Wraparound workforce, System of Care (SOC) agencies and community resources in meeting the needs of children, youth and families.
• Demonstrates how to do specific skills and activities, and provides feedback during role plays so that staff learn how to apply what they have learned from the curriculum and discussions before they work directly with youth and families.
• Provides in the field coaching of direct service staff, accompanying them while they are working with youth and families, sometimes initially modeling the position for new staff before expecting them to take over the role, sometimes just observing and providing feedback later.
• Employs a variety of adult learning methods to appeal to the specific learning preferences of employees.
• Helps staff interpret and apply data from tools like the IP-CANS, WFI-EZ, and TOMs to improve practice.
• Advises on role-specific competencies for each Wraparound phase and supports cross-role understanding.
• Ensure sensitivity to family culture, values and beliefs, and operate from an adoption competent, trauma-informed, strength-based perspective.
• Maintain proficient and accurate documentation adhering to all program and contract standards.
• Provide transportation to the youth for academic, social, recreational, and/or employment activities.
• Work in coordination with the client’s multidisciplinary team, including schools or other child-serving systems, etc. Attend all required meetings.
• Develop and utilize knowledge of community resources to serve children and their families.
• Possess knowledge of behavioral support principles and Wraparound principles and fidelity standards.

Skills

Fidelity coaching

Adult learning strategies

Bilingual Spanish

Education

AA or Bachelor's degree in human services

Tools

IP-CANS

WFI-EZ

TOMs

Job description

South Coast Community Services is seeking a Fidelity Coach to mentor wraparound staff across all roles. You will coach in the field, model best practices, and align teams with California High Fidelity Wraparound concepts.

The role emphasizes in-field training, data interpretation, and collaboration with multidisciplinary teams to improve practice and outcomes for children and families.