Fiber Technician – Install & Troubleshoot Fast Internet

Ultipro; Shakopee (MN); On-site; USD 63,039,000 - 74,501,000; Full time

Benefits offered by this job

Tools & training

Company vehicle

Fuel card

Discounted services

Medical premiums 80%

401(k) match

Life insurance

EAP

Job summary

Metronet is seeking a Fiber Technician in Shakopee, MN to install and troubleshoot services from the fiber terminal to CPE for residential and business customers. The role includes helping customers understand Metronet products and services and earning commissions by explaining offerings.

Required: high school diploma or GED; telecom/fiber experience preferred; ability to work in attics, crawl spaces, and adverse weather; ladder climbing up to 25 feet; lift up to 75 lbs; valid driver's license.

Qualifications

• HS diploma or GED required.
• Experience with a telecom/fiber company preferred but not required.
• Must be able to work from kneeling or standing positions for long periods.
• Capability to work in attics, crawl spaces, and adverse weather conditions.
• Able to climb ladders up to 25 feet with safety gear.
• Lift up to 75 lbs including ladders.
• Operate basic hand tools and equipment.
• Valid driver's license with satisfactory driving record.

Responsibilities

• Install and troubleshoot Metronet services from terminal to customer premises equipment.
• Provide in-depth customer education on Metronet products and services.
• Earn commissions by explaining Metronet services to customers.
• Maintain professionalism with customers and colleagues.
• Work to meet key performance metrics.
• Perform other related duties as needed.

Skills

Telecom experience

Physical stamina

Team player

Customer education

Valid driver’s license

Education

High School Diploma or GED

Job description

Metronet is seeking a Fiber Technician in Shakopee, MN to install and troubleshoot services from the fiber terminal to CPE for residential and business customers. The role includes helping customers understand Metronet products and services and earning commissions by explaining offerings.

Required: high school diploma or GED; telecom/fiber experience preferred; ability to work in attics, crawl spaces, and adverse weather; ladder climbing up to 25 feet; lift up to 75 lbs; valid driver's license.