Fiber Technician: Field Install & Troubleshoot Vehicle

Internal; Round Lake (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

80% medical premiums paid by company

Company-paid disability and life-insur

401(k) company match up to 6%

Equipment and resources on day one

Opportunities for advancement

Job summary

Metronet is hiring a Fiber Technician in Round Lake, IL to perform basic to advanced installations, service changes, and troubleshooting for high-speed fiber internet and VoIP services at residential and commercial sites.

You will educate customers on Metronet offerings, work to achieve KPIs, and may earn commissions. Physical requirements include lifting up to 75 lbs and ladder work; a valid driver’s license is needed. Training and equipment provided.

Qualifications

• High school diploma or GED required.
• Telecom/fiber experience preferred but not required.
• Physical ability to work kneeling or standing for long periods, climb ladders up to 25 feet, and lift up to 75 lbs.

Responsibilities

• Install and troubleshoot Metronet fiber services from terminal to CPE.
• Provide in-depth customer education on Metronet products and services.
• Earn commissions by explaining Metronet services to customers.
• Maintain professionalism with customers and teammates and meet performance metrics.

Skills

Telecom experience

Fiber installation

Customer service

Education

High School Diploma or GED

Job description

Metronet is hiring a Fiber Technician in Round Lake, IL to perform basic to advanced installations, service changes, and troubleshooting for high-speed fiber internet and VoIP services at residential and commercial sites.

You will educate customers on Metronet offerings, work to achieve KPIs, and may earn commissions. Physical requirements include lifting up to 75 lbs and ladder work; a valid driver’s license is needed. Training and equipment provided.