Fiber Technician: Field Installations | Company Vehicle

MetroNet; Franklin (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

80% of medical premiums paid by the公司

Disability and life insurance

401(k) company match up to 6%

Tools, equipment provided

Company vehicle and fuel card

Discounted Metronet service

Job summary

Metronet is hiring a Fiber Technician in Franklin, IN to install and troubleshoot high-speed internet and phone services from the terminal to the customer premises. You will educate customers on Metronet products and ensure service quality.

The role requires physical work in attics, crawl spaces, and outdoor environments, with duties including on-call rotation, overtime, and potential travel for training. Metronet offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or GED.
• Telecom/fiber experience preferred but not required.
• Physical ability to kneel or stand for long periods.
• Able to work in attics, crawl spaces, and adverse weather.
• Able to climb ladders up to 25 feet with safety equipment.
• Able to lift up to 75 lbs including ladder.
• Valid driver's license with satisfactory driving record.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to CPE.
• Provide in-depth customer education on Metronet products and services.
• Earn commissions by explaining Metronet services to customers.
• Maintain professionalism with customers and colleagues.
• Work toward meeting key performance metrics.
• Perform other duties as requested.

Skills

Customer service

Problem solving

Team player

Communication

Education

High School Diploma or GED

Tools

Fiber optic installation

Tools & equipment handling

Job description

Metronet is hiring a Fiber Technician in Franklin, IN to install and troubleshoot high-speed internet and phone services from the terminal to the customer premises. You will educate customers on Metronet products and ensure service quality.

The role requires physical work in attics, crawl spaces, and outdoor environments, with duties including on-call rotation, overtime, and potential travel for training. Metronet offers comprehensive benefits and growth opportunities.