Fiber QA Engineer: Data Center Quality & RCA Lead

Insight Global; Saline (MI); On-site; USD 80,000 - 110,000; Full time

Job summary

Insight Global is seeking a Low Voltage QA Engineer to lead fiber quality in a mission-critical data center environment. You will oversee installation, testing, cleanliness, and turnover of fiber infrastructure while coordinating with contractors and operations.

The role requires 3+ years in fiber/network infrastructure, strong QA/QC skills, and ability to perform root cause analysis to drive corrective actions. On-site role in a data center setting.

Qualifications

• 3+ years of low-voltage, fiber-optic, structured cabling, telecommunications, or data center network infrastructure experience.
• Strong hands-on understanding of fiber-optic installation, termination, connector inspection, cleaning, testing, troubleshooting, and acceptance standards.
• Experience performing QA/QC inspections and identifying installation deficiencies related to fiber routing, bend radius, labeling, termination, workmanship, cleanliness, and test results.
• Demonstrated experience with root cause analysis and troubleshooting, with the ability to identify why fiber/network connectivity issues occurred and drive corrective actions with installation teams.
• Ability to interpret construction drawings, network/fiber documentation, installation specifications, test reports, and commissioning/turnover documentation while effectively coordinating with contractors and project stakeholders.

Responsibilities

• Provide QA oversight for low-voltage fiber installation and commissioning, verifying fiber routing, termination, labeling, connection, testing, and overall workmanship meet project and manufacturer requirements.
• Own fiber cleanliness and contamination control, inspecting fiber connectors and installation environments, identifying contamination risks, and ensuring proper cleaning and handling procedures are followed before connections are completed.
• Monitor low-voltage contractors (LVCs) in the field, performing installation inspections, documenting deficiencies, tracking punch-list items, and working directly with contractors to drive issues through resolution.
• Support testing, commissioning, final energization, and handover activities, reviewing fiber test results and quality documentation to ensure systems are complete and ready for turnover to data center operations.
• Lead root cause analysis for fiber quality and connectivity issues, investigating failures, contamination, installation defects, damaged components, or recurring quality problems and coordinating corrective and preventative actions.

Skills

Fiber-optic installation

Root cause analysis

QA/QC inspections

Contamination control

Fiber testing

Tools

OTDR

Fiber inspection microscope

Power meter

Job description

Insight Global is seeking a Low Voltage QA Engineer to lead fiber quality in a mission-critical data center environment. You will oversee installation, testing, cleanliness, and turnover of fiber infrastructure while coordinating with contractors and operations.

The role requires 3+ years in fiber/network infrastructure, strong QA/QC skills, and ability to perform root cause analysis to drive corrective actions. On-site role in a data center setting.