Field Telecom QA Lead – Fiber & Data Center Installations

Insight Global; Southfield (MI); Sur place; USD 75 000 - 95 000; Plein temps

Résumé du poste

Insight Global is seeking a Field Quality Engineer to oversee telecom/fiber installations in the field, focusing on quality across low-voltage work. You will inspect fiber, cabling, racks, and network rooms, identify issues, and guide technicians to correct them.

The role emphasizes coaching, reviewing drawings and scope, and updating documentation in ACC, BIM 360, and IES systems. Willingness to travel and work on-site is required.

Qualifications

• 3-4+ years of hands-on low-voltage/telecom experience, ideally within fiber, structured cabling, data centers, or a similar environment.
• Strong fiber knowledge with understanding of installation, termination, testing, and basic splicing concepts.
• Lead-level ability to inspect telecom work and identify correct vs. incorrect installations.
• Ability to read drawings, understand scope, and evaluate workmanship in racks, IDFs/MDFs, and network rooms.
• Comfortable coaching field technicians on quality issues; on-site roles emphasize field work.
• Willingness to travel for initial training and future project/site needs; learn ACC, BIM 360, and IES tools.

Responsabilités

• Spend roughly 80% of the day in the field overseeing the quality of telecom/fiber installation work.
• Inspect fiber, structured cabling, racks, network-switch cabling, and other low-voltage work for quality.
• Identify installation issues and work with technicians to correct problems and improve quality.
• Coach and guide field technicians on proper installation practices.
• Review drawings, scope, and quality documentation to ensure work is complete and correct.
• Update quality information in ACC, BIM 360, and IES systems after training.
• Support quality across warehouses, manufacturing facilities, and active project sites.
• Initially travel to other active projects for hands-on training before transitioning to Indiana operation.

Connaissances

Telecom experience

Fiber knowledge

Read drawings

Field coaching

Travel readiness

On-site work

Outils

ACC

BIM 360

IES system

Description du poste

Insight Global is seeking a Field Quality Engineer to oversee telecom/fiber installations in the field, focusing on quality across low-voltage work. You will inspect fiber, cabling, racks, and network rooms, identify issues, and guide technicians to correct them.

The role emphasizes coaching, reviewing drawings and scope, and updating documentation in ACC, BIM 360, and IES systems. Willingness to travel and work on-site is required.