Data Center Field QA Leader

InfraServices; Ashburn (VA); On-site; USD 81,000 - 173,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

401(K) with Company match

Paid Time Off

Paid Parental & Maternity Leave

Employee Referral Program

Company Discount Program

Legal Assistance

Job summary

InfraServices is seeking a Data Center Field Quality Assurance Manager to drive installation quality and field execution across data center deployment projects. This role oversees QA processes for rack and stack, low voltage, fiber, electrical, and MEP installations while supporting technician development and deployment readiness.

The position serves as a field-based resource, auditing practices, reducing rework, enforcing standards, and supporting continuous improvement across multiple teams

Qualifications

• 5+ years in data center deployment, structured cabling, electrical installation, commissioning, or related mission‑critical environments.
• Experience supporting rack and stack, fiber, low voltage, electrical, or MEP installation projects.
• Experience conducting field quality audits, inspections, or technical training.
• Experience working in hyperscale, colocation, or enterprise data center environments.

Responsibilities

• Define, implement, and maintain installation quality standards across data center deployment projects.
• Conduct onsite quality assurance audits and field inspections for rack and stack, low voltage, fiber, electrical, and MEP installations.
• Establish hold points, inspection processes, and turnover readiness standards.
• Enforce installation standards related to labeling, cable routing, rack installation, containment, grounding, bonding, torque specifications, testing parameters, and documentation.
• Drive zero-defect installation practices and reduction of punch list and rework items.
• Develop training curriculum, installation procedures, job aids, field guides, and technical best practices.
• Deliver hands‑on installation and technical training to field personnel.
• Evaluate technician competency and support field development initiatives.
• Support crew leadership, project planning, quality issue resolution, and technical troubleshooting efforts.
• Coordinate with project managers, field leadership, customers, subcontractors, and deployment teams to ensure installation quality and project readiness.
• Conduct field audits and corrective action reviews to address installation deficiencies and drive continuous improvement.
• Support onboarding and technical development of new hires.
• Maintain deployment playbooks, standards documentation, inspection checklists, and quality reporting tools.
• Monitor and report quality metrics including punch list volume, rework percentage, installation compliance scores, labeling accuracy, and acceptance rates.
• Monitor and report training metrics including technician certification progress, installation consistency, QA findings reduction, onboarding effectiveness, and technician retention trends.
• Support multi-row deployments, multi-site deployments, and large‑scale rack build activities across active data center environments.
• Attend project meetings and provide quality and deployment readiness updates to internal and external stakeholders.

Skills

Data center deployment

Rack & stack

Structured cabling

Electrical installation

Field quality audits

Leadership

Training delivery

Documentation

Project coordination

Travel readiness

Education

Associate degree in a related field, technical training, and/or industry certifications

Job description

InfraServices is seeking a Data Center Field Quality Assurance Manager to drive installation quality and field execution across data center deployment projects. This role oversees QA processes for rack and stack, low voltage, fiber, electrical, and MEP installations while supporting technician development and deployment readiness.

The position serves as a field-based resource, auditing practices, reducing rework, enforcing standards, and supporting continuous improvement across multiple teams