Fiber Optic Service Technician - On-Call & 401K Benefits

Hotwire Communications; Atlanta (GA); Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

401K Retirement Plan with Company Matn

Paid Vacation, Sick Time, and Holidays

Hotwire Service Discounts

Résumé du poste

Hotwire Communications is seeking a Service Technician in the Atlanta area to support high-quality installations, upgrades, disconnects, and problem solving for IP, RF video, voice, and internet services. You will work on fiber optics, router/Wi‑Fi configurations, and customer premises equipment to ensure seamless service delivery.

The role requires hands-on field work, ladder access, and a commitment to on-call rotation, with opportunities for training and career growth within a service-driven

Qualifications

• Minimum 5 years' experience installing, testing and troubleshooting cable, phone and internet.
• Fiber Optic Cabling experience required.
• Proficiency with small hand tools and larger power tools.
• Must have active, clean state-issued driver's license.
• Comfortable working on ladders and at heights.
• High School Diploma or equivalent; Associate degree preferred.
• Cisco CCT or CCENT, and Microsoft MCSA certifications.
• Must be available for day, weekend, evening and holiday shifts and on-call rotation.

Responsabilités

• Perform reconnects, disconnects, and service changes following procedures and safety practices.
• Routinely troubleshoot fiber optics using 1310, 1490, 1550 nm wavelengths.
• Administer router, access point, bridge and Wi‑Fi processes.
• Troubleshoot IP and LAN issues.
• Install CAT5/CAT6 drop wires and connectors.
• Troubleshoot customer premises equipment IP connections.
• Install ancillary equipment and verify service delivery.
• Identify fiber connectors and color coding.
• Configure customer PCs for internet operation.
• Test and tone drop wires from equipment room to end user location.
• Participate in on-call rotation and related duties.

Connaissances

Fiber optic cabling

Hand & power tools

Cable installation

Driver's license

Ladder safety

Formation

High School Diploma or equivalent

Associates degree in Internet Technologies or Engineering (preferred)

Cisco Certifications (CCT/CCENT)

Microsoft Certifications (MCSA)

Description du poste

Hotwire Communications is seeking a Service Technician in the Atlanta area to support high-quality installations, upgrades, disconnects, and problem solving for IP, RF video, voice, and internet services. You will work on fiber optics, router/Wi‑Fi configurations, and customer premises equipment to ensure seamless service delivery.

The role requires hands-on field work, ladder access, and a commitment to on-call rotation, with opportunities for training and career growth within a service-driven