Fiber Optic & IP Network Service Technician — On-Call

Hotwire-Communications; Hilton Head Island (SC); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

401K retirement plan

Paid vacation and holidays

Hotwire service discounts

Résumé du poste

Hotwire-Communications in Hilton Head Island, SC seeks a Service Technician to install, upgrade, disconnect and troubleshoot IP and RF video, voice and internet services. You will handle fiber troubleshooting, router/Wi‑Fi configuration, CAT5/CAT6 drops, and customer PC setup, with on‑call rotation and weekend/evening availability.

The role requires 5+ years in cable/telecom installation, fiber cabling experience, and a valid state driver’s license.

Qualifications

• Minimum 5 years’ experience installing, testing and troubleshooting cable, phone and internet.
• Fiber optic cabling experience required.
• Proficiency with small hand tools and larger power tools.
• Valid, clean driver’s license in the hiring state.
• Able to work on ladders and at various heights.
• Education: High school diploma or equivalent; an associate degree preferred.
• Cisco certifications and MCSA for Office are desirable.

Responsabilités

• Perform reconnects, disconnects, and changes of service per company procedures.
• Routinely troubleshoot fiber with 1310, 1490 and 1550 nm wavelengths.
• Administer router, access point, Bridge and Wi‑Fi configurations.
• Troubleshoot IP and LAN issues.
• Install CAT5/CAT6 drop wires and connectors.
• Test and diagnose IP connectivity from demarc to customer premises.
• Set up and configure customer PCs for internet access.
• Work on an on-call rotation as required.
• Other duties as assigned.

Connaissances

Cable/Internet installation

Fiber optic cabling

Proficient with tools

Driver's license (state issued)

On-call rotation readiness

Formation

High school diploma or equivalent

Associate degree in Internet Technologies or Engineering (preferred)

Outils

Cisco Certifications (CCT/CCENT)

Microsoft Certifications (MCSA for Office)

Description du poste

Hotwire-Communications in Hilton Head Island, SC seeks a Service Technician to install, upgrade, disconnect and troubleshoot IP and RF video, voice and internet services. You will handle fiber troubleshooting, router/Wi‑Fi configuration, CAT5/CAT6 drops, and customer PC setup, with on‑call rotation and weekend/evening availability.

The role requires 5+ years in cable/telecom installation, fiber cabling experience, and a valid state driver’s license.