Fiber Optic Install & Repair Technician

CS Contract Solutions; Cortland (OH); On-site; USD 104,000 - 208,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k)

Job summary

CS Contract Solutions seeks a Fiber I&R Technician for Cortland, OH. This full-time W-2 role offers production-based pay, with compensation ranging from $104,000 to $208,000 annually as you ramp to top performance.

You’ll be employed directly by CS and deployed to telecom carrier clients in your region, with paid training and lodging provided for the one-week program in Bedford, NH. Primary service area: Cortland, OH.

Qualifications

• Fiber optic internet and home phone service experience preferred; paid training provided for all skill levels.
• Must have your own truck, van, or SUV with a ladder rack, plus your own tools and safety equipment per the company's required checklist.
• Smartphone, laptop, and Microsoft Excel required.
• Ability to lift up to 80 lbs unassisted.
• Effective communication and interpersonal skills, with the ability to multi-task and work as part of a team.
• Must pass background check, MVR screen, and drug test.
• Ability to work overtime and weekends depending on customer and client needs.

Responsibilities

• Install, maintain, and repair fiber optic systems — including placing aerial or buried drops and interior/exterior wiring — for residential and commercial customers.
• Complete pre-install work orders and post-install service verification, confirming internet, phone, and (if applicable) TV service performance before leaving the job site.
• Provide clear product education to customers to ensure satisfaction and reduce repeat visits.
• Observe all safety rules and OSHA regulations, including safe work at heights and in confined spaces.
• Keep scheduled customer appointments, and log work orders and time accurately using internal systems.
• Maintain minimum acceptable metrics for Repeats, Productivity, and Completions.
• Assist other technicians and adapt to new processes and information as the job requires.

Skills

Fiber optics

Customer service

Effective communication

Safety awareness

Tools

Vehicle with ladder rack

Tools and safety equipment

Microsoft Excel

Job description

CS Contract Solutions seeks a Fiber I&R Technician for Cortland, OH. This full-time W-2 role offers production-based pay, with compensation ranging from $104,000 to $208,000 annually as you ramp to top performance.

You’ll be employed directly by CS and deployed to telecom carrier clients in your region, with paid training and lodging provided for the one-week program in Bedford, NH. Primary service area: Cortland, OH.