Fiber Optic Field Technician

AFL; Seattle (WA); On-site; USD 34,000 - 48,000; Full time

Job summary

AFL is seeking a field technician in Seattle, WA to install and service fiber optic drops, home networking gear, and customer premises equipment. You will read layouts, deploy jumpers, and verify service with VOIP and test sets.

A valid vehicle and tools are required, with safety training and strong customer communication skills essential. Experience with COAX/CAT5 wiring, MOCA or Wi‑Fi tech, and ONT installation is a plus.

Qualifications

• Must have own vehicle and tools.
• Ability to communicate with customers effectively and professionally.
• Ability to read a mainframe/cross-connect layout to run jumpers.
• Read, understand and follow dispatched job instructions and records.
• Ability to utilize test equipment and interpret results for all workstreams.
• Basic computer skills and Android device usage.

Responsibilities

• Read layouts and run jumpers to connect fiber drops.
• Install and configure customer equipment including ONT and routers.
• Educate customers on internet access and network basics.
• Safety and compliance with joints, ladders and roof work.
• Troubleshoot and verify service delivery and performance.

Skills

Customer communication

Layout reading

Test equipment

Android apps

Basic electricity

xDSL installation

Coax/Cat5 wiring

Fiber and copper tech

VOIP experience

Routers and home networking

ONT installation

Power supplies

Ladder safety

Splicing fiber

Attic/crawl spaces

WMS

OSHA safety

Pole climbing

Tools

MOCA

Wi‑Fi setup

Android device management

Job description

AFL is seeking a field technician in Seattle, WA to install and service fiber optic drops, home networking gear, and customer premises equipment. You will read layouts, deploy jumpers, and verify service with VOIP and test sets.

A valid vehicle and tools are required, with safety training and strong customer communication skills essential. Experience with COAX/CAT5 wiring, MOCA or Wi‑Fi tech, and ONT installation is a plus.