Fiber Network Tech - Install & Maintain

Checotah Chamber of Commerce; Okmulgee, Northern (OK, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Checotah Chamber of Commerce in Checotah, Oklahoma seeks a Fiber Network Field Technician (Installation & Maintenance) to install and service ecoLINK fiber at customer premises, onboarding new users and restoring service.

This position involves inside wiring, outdoor work, and coordinating with customers; the candidate should be able to climb, work in all weather, and travel between sites with minimal supervision.

Qualifications

• Meet medical standards for the job and be able to perceive differences in wire and cable colors.
• Ability to move and/or lift items weighing up to 100 pounds.
• Must communicate effectively with customers.
• May work evenings, weekends, holidays, and overtime as needed.
• Valid state driver’s license with satisfactory driving record.

Responsibilities

• Receive work assignments and trouble cases from designated employees or via tablets.
• Installing, rearranging, and maintaining inside wiring.
• Rearranging and reconnecting fiber optic wiring at pole, underground or building terminals.
• Performing necessary work to connect, disconnect, test, repair and maintain telecom equipment.
• Configuring customers' computer and equipment.
• Performing diagnostic tests on circuit equipment to determine trouble.
• Interpreting service orders and circuit diagrams.
• Evaluating customer communication needs and promoting the sale of Company products and services.
• Communicating frequently with customers on matters dealing with service, planning, billing, and Company policy.
• Works aloft; climb ladders and poles; enter tunnels, buildings, trenches, crawl spaces, manholes, and other confined spaces to accomplish job tasks.
• May be required to stand or sit for long periods of time.
• May work outdoors in all weather conditions.
• Normally works and travels alone between work locations by driving Company vehicles with little or no direct supervision.
• Responsible for arranging work load and dealing directly with the appropriate center.
• Identifying and meeting individual customer requirements on installation and/or repair contacts.
• May be required to perform additional duties and tasks as required by the Company.

Skills

Effective communication

Customer service

Safety awareness

Physical stamina

Problem solving

Education

Associate's/Bachelor's degree preferred

Tools

Pole climbing training

Fiber installation tools

OSHA safety standards

Job description

Checotah Chamber of Commerce in Checotah, Oklahoma seeks a Fiber Network Field Technician (Installation & Maintenance) to install and service ecoLINK fiber at customer premises, onboarding new users and restoring service.

This position involves inside wiring, outdoor work, and coordinating with customers; the candidate should be able to climb, work in all weather, and travel between sites with minimal supervision.