Fiber Network Field Technician – Install & Troubleshoot

Frontier Communications Corporation

Downey (CA)

On-site

USD 51,459 - 97,136

Full time

14 days+

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Job summary

Frontier Communications is seeking a Fiber Network Field Technician in Downey, CA to perform installation and maintenance of fiber services from the customer-serving terminal to the customer premises. The role includes configuring equipment, testing networks, and assisting with service activations.

Responsibilities involve coordinating with the Fiber Solution Center, ensuring customer satisfaction, and following safety guidelines.

Qualifications

Must possess a valid California class C driver's license.
Must be able to perceive differences in colors.
Must be able to distinguish audible tones/levels.
Fingerprinting and DOJ background check required.

Responsibilities

Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services.
Installs and configures routers and set‑top boxes, may assist with PC software installation and ensures proper PC configuration.
Installs, maintains and repairs outside and inside fiber equipment/facilities, including inside wiring and fiber jumpers at the distribution hub, and activates the ONT.
Interacts with customers to arrange equipment placement, may assist with account registration, e‑mail, and web access, and trains customers on new equipment.
Ensures customer satisfaction and follows up on inquiries.
Per company policy and weight specifications for work aloft, candidates cannot exceed 275 pounds, inclusive of clothing and proper footwear.