Fiber Network Field Technician (Customer-Facing)

Wyyerd Fiber; Arizona; On-site; USD 42,000 - 64,000; Full time

Job summary

Wyyerd Fiber is seeking an Operations Technician to represent the company at customers' homes, performing high-quality installations and educating clients on services while managing time efficiently.

You will work with fiber networks, configure and troubleshoot wireless and networking gear, and collaborate with customers to ensure reliable, high-value internet service.

This role requires a clean driving record, ability to pass a drug test, ISP knowledge, and strong teamwork to fulfill duties.

Qualifications

• Understanding of ISP services
• Ability to pass drug test
• Clean driving record
• Ability to work with others on all responsibilities

Responsibilities

• Understand and work with fiber network and plant maps
• Program and troubleshoot wireless and networking equipment for customers
• Educate customers on products and services
• Pull fiber through conduit and perform basic fiber splicing
• Dig for drop cable placement and lift 50 lbs as needed
• Maintain safety and quality workmanship

Skills

Fiber network

Computer literacy

Electrical basics

Plant maps

Wiring color codes

Networking equipment setup

Home networks

Fiber splicing

Drop cable installation

Lifting 50 lbs

Job description

Wyyerd Fiber is seeking an Operations Technician to represent the company at customers' homes, performing high-quality installations and educating clients on services while managing time efficiently.

You will work with fiber networks, configure and troubleshoot wireless and networking gear, and collaborate with customers to ensure reliable, high-value internet service.

This role requires a clean driving record, ability to pass a drug test, ISP knowledge, and strong teamwork to fulfill duties.