Operation Technician I

Wyyerd Group; Gilbert, Northern (AZ, KY); Hybrid; USD 48,000 - 62,000; Full time

Job summary

Wyyerd Group is seeking an Operations Technician in Gilbert, AZ to represent the company at customers' homes. You will perform quality installation work, educate customers on products and services, and manage time efficiently while ensuring safety and professionalism.

The role requires hands-on fiber and network tasks, strong teamwork, and the ability to handle physical duties. Weekend and holiday availability are preferred.

Qualifications

• Familiarity with fiber networks and ISP services.
• Basic computer skills for diagnostics and documentation.
• General electrical understanding relevant to installs.

Responsibilities

• Understand and work with a fiber network at customer sites.
• Program and troubleshoot wireless and networking equipment.
• Pull fiber through conduit and perform basic splicing.
• Dig for drop cable placement and lift up to 50 lbs.
• Maintain weekend/holiday availability as needed.

Skills

Fiber network

Computers

Electrical basics

Plant maps

Color codes

Wireless setup

Fiber pulling

Fiber splicing

Lifting 50 lbs

Teamwork

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Gilbert, AZ, Gilbert, AZ, US

The Operations Technician is a vital part of the Wyyerd team. This position takes on the face of Wyyerd as the technician and the person in front of the customer. The technician will be efficient with their time at a customer's home taking the time to perform quality work, educating the customer on the product and services provided, all while being conscious of the time it takes to do so.

Responsibilities

• Ability to understand a fiber network
• Working computer knowledge
• Understanding of basic electricity
• Understanding and interpreting plant maps
• Telecommunications wiring color-code competency
• Program and troubleshoot wireless and networking equipment for each customer
• Pulling fiber through conduit
• Basic fiber splicing
• Digging when needed for placement of drop cables
• Lift 50 lbs and have the ability to handle a tall extension ladder
• Other duties as required
• Weekend/Holiday availability preferred

Experience/Qualifications

• Must have clean driving record
• Ability to pass drug test
• Understanding of ISP services
• Ability to work with others on all responsibilities

This position description is not intended to be and should not be construed as an all inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary