FTTH Field Technician: Fiber Install & Customer Experience

Wire 3 LLC; Albany (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

PTO 120 hours after 90-day probation

Paid sick leave 40 hours

6 paid holidays

401(k) with company match

Job summary

Wire 3 LLC is seeking a FTTH technician to lead home fiber installations and ensure top-tier customer experience. You will be the frontline contact, installing and testing fiber services while maintaining high standards of service and safety.

Responsibilities include documenting work, following NEC guidelines, and collaborating with a team to support both residential and business customers. A high school diploma and valid driver’s license are required.

Qualifications

• High school diploma or GED preferred; college or technical training is a plus.
• Valid Florida Driver’s License and clean driving record required.

Responsibilities

• Install, maintain, and troubleshoot fiber optic systems and networks.
• Perform cable testing and documentation for all media types.
• Handle optical fiber-related tasks following NEC and local regulations.
• Collaborate with team members to deliver high-quality service to customers.
• Document work performed at each customer site.

Skills

Teamwork

Customer service

Networking basics

Tools usage

Safety compliance

Problem solving

Print interpretation

Education

High school diploma or GED

College/technical training

Tools

Drills

Cable cutters

Hammer drills

Job description

Wire 3 LLC is seeking a FTTH technician to lead home fiber installations and ensure top-tier customer experience. You will be the frontline contact, installing and testing fiber services while maintaining high standards of service and safety.

Responsibilities include documenting work, following NEC guidelines, and collaborating with a team to support both residential and business customers. A high school diploma and valid driver’s license are required.