Fiber Install Technician: Fast Home Internet & Wi-Fi Setup

IQ Fiber; Lusby (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

IQ Fiber in Maryland is seeking a Fiber Installation Technician to install our FTTH service, configure Wi‑Fi routers, test performance, and obtain customer acceptance. You will work directly with customers in their homes or businesses and handle indoor and outdoor fiber installations.

The role requires GPON knowledge, safe operation of ladders and equipment, and the ability to meet service metrics. You will collaborate with dispatch and field teams to complete installs promptly and document

Qualifications

• 6+ months of fiber optics installation and maintenance experience.
• Experience with GPON terminals and equipment.
• Strong problem-solving and customer service skills.

Responsibilities

• Install fiber internet and configure Wi-Fi in customers' homes or businesses.
• Diagnose and resolve basic hardware/software issues affecting internet and Wi‑Fi.
• Document actions, measurements, and resolutions in the ticketing system.
• Ensure safety standards and professional appearance on all job sites.

Skills

Fiber optics installation

GPON knowledge

Customer service

Problem solving

Driving

Job description

IQ Fiber in Maryland is seeking a Fiber Installation Technician to install our FTTH service, configure Wi‑Fi routers, test performance, and obtain customer acceptance. You will work directly with customers in their homes or businesses and handle indoor and outdoor fiber installations.

The role requires GPON knowledge, safe operation of ladders and equipment, and the ability to meet service metrics. You will collaborate with dispatch and field teams to complete installs promptly and document