Field Network Technician: Fiber Install, Repair & Support

Brightspeed; Mountain Home (AR); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive medical, dental, and vision insurance

401K plan with company match

Paid time off programs

Job summary

A telecommunications provider is seeking a Customer Service Technician to install, maintain, and troubleshoot high-speed internet, video, and voice networks. The role requires climbing poles, working outdoors in various weather conditions, and completing training to ensure customer satisfaction. Ideal candidates will have a high school diploma and basic computer skills. This position may include varying shifts with potential overtime commitments. A valid driver's license is necessary, along with a professional demeanor when interacting with customers.

Qualifications

• Ability to handle 28-foot extension ladders and utility access hole covers.
• Ability to work outside in all weather conditions.
• Must complete service tech boot camp training.

Responsibilities

• Installing and troubleshooting high-speed internet and voice networks.
• Performing maintenance on outside plant facilities.
• Climbing poles and digging for cable installations.

Skills

Color distinction

Teamwork

Active listening

Basic computer skills

Education

High School diploma or equivalent

Job description

A telecommunications provider is seeking a Customer Service Technician to install, maintain, and troubleshoot high-speed internet, video, and voice networks. The role requires climbing poles, working outdoors in various weather conditions, and completing training to ensure customer satisfaction. Ideal candidates will have a high school diploma and basic computer skills. This position may include varying shifts with potential overtime commitments. A valid driver's license is necessary, along with a professional demeanor when interacting with customers.