Fiber Field Ops Coordinator & Scheduler

Insight Global (United States); Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Insight Global in Austin, TX is seeking a Project Coordinator to support GFiber Field Operations/FSC Connect, coordinating fiber drops, installation schedules, and field resources. This role ensures planning through completion with strong data discipline and cross-functional collaboration.

The ideal candidate will have 2+ years in project coordination, Excel/Sheets proficiency, and the ability to manage multiple work orders and meetings in a fast-paced telecom environment.

Qualifications

• 2+ years of Project Coordinator, Project Specialist, Field Operations Coordinator, or similar experience.
• Advanced comfort with Excel or Google Sheets, including large trackers/datasets.
• Experience coordinating multiple people, field resources, projects, or work orders simultaneously.
• Strong communication and organizational skills.
• Ability to lead meetings, manage agendas, capture actions, and hold owners accountable.

Responsibilities

• Coordinate daily and weekly schedules for fiber drops, installations, and field activities.
• Manage project schedules and track work from assignment through completion.
• Coordinate technicians, field resources, vendors, and internal stakeholders around installation priorities.
• Monitor schedules for delays, capacity issues, missed appointments, dependencies, or blockers.
• Maintain detailed trackers for work orders, drops, installs, technician/resource assignments, status, and completion.
• Work heavily within Excel/Google Sheets and operational datasets to keep reporting accurate and current.
• Analyze operational data to identify scheduling gaps, backlog, capacity constraints, and follow-up work.
• Run recurring operational meetings covering upcoming work, completed installs, blockers, priorities, and action items.
• Capture meeting notes, owners, and action items and drive follow-through.
• Provide clear project/status reporting to Field Operations leadership.

Skills

Project coordination

Scheduling management

Excel/Google Sheets

Stakeholder coordination

Meeting facilitation

Communication

Tools

Excel

Google Sheets

Job description

Insight Global in Austin, TX is seeking a Project Coordinator to support GFiber Field Operations/FSC Connect, coordinating fiber drops, installation schedules, and field resources. This role ensures planning through completion with strong data discipline and cross-functional collaboration.

The ideal candidate will have 2+ years in project coordination, Excel/Sheets proficiency, and the ability to manage multiple work orders and meetings in a fast-paced telecom environment.