Project Coordinator-Field Ops

Insight Global (United States); Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Insight Global in Austin, TX is seeking a Project Coordinator to support GFiber Field Operations/FSC Connect, coordinating fiber drops, installation schedules, and field resources. This role ensures planning through completion with strong data discipline and cross-functional collaboration.

The ideal candidate will have 2+ years in project coordination, Excel/Sheets proficiency, and the ability to manage multiple work orders and meetings in a fast-paced telecom environment.

Qualifications

• 2+ years of Project Coordinator, Project Specialist, Field Operations Coordinator, or similar experience.
• Advanced comfort with Excel or Google Sheets, including large trackers/datasets.
• Experience coordinating multiple people, field resources, projects, or work orders simultaneously.
• Strong communication and organizational skills.
• Ability to lead meetings, manage agendas, capture actions, and hold owners accountable.

Responsibilities

• Coordinate daily and weekly schedules for fiber drops, installations, and field activities.
• Manage project schedules and track work from assignment through completion.
• Coordinate technicians, field resources, vendors, and internal stakeholders around installation priorities.
• Monitor schedules for delays, capacity issues, missed appointments, dependencies, or blockers.
• Maintain detailed trackers for work orders, drops, installs, technician/resource assignments, status, and completion.
• Work heavily within Excel/Google Sheets and operational datasets to keep reporting accurate and current.
• Analyze operational data to identify scheduling gaps, backlog, capacity constraints, and follow-up work.
• Run recurring operational meetings covering upcoming work, completed installs, blockers, priorities, and action items.
• Capture meeting notes, owners, and action items and drive follow-through.
• Provide clear project/status reporting to Field Operations leadership.

Skills

Project coordination

Scheduling management

Excel/Google Sheets

Stakeholder coordination

Meeting facilitation

Communication

Tools

Excel

Google Sheets

Job description

Job Description

The Project Coordinator will support GFiber Field Operations / FSC Connect, with a primary focus on coordinating fiber drops, installation schedules, field resources, and project execution.This is not a frontline technician role. The Project Coordinator will sit behind the field operation and ensure people, schedules, data, and priorities are aligned so work moves efficiently from planning through completion.The ideal candidate has experience supporting telecommunications, fiber, ISP, construction, or field-service operations and is comfortable managing a high volume of scheduling and operational data.

Key Responsibilities

• Coordinate daily and weekly schedules for fiber drops, installations, and field activities.
• Manage project schedules and track work from assignment through completion.
• Coordinate technicians, field resources, vendors, and internal stakeholders around installation priorities.
• Monitor schedules for delays, capacity issues, missed appointments, dependencies, or other blockers.
• Maintain detailed trackers for work orders, drops, installs, technician/resource assignments, status, and completion.
• Work heavily within Excel/Google Sheets and operational datasets to keep reporting accurate and current.
• Analyze operational data to identify scheduling gaps, backlog, capacity constraints, and work requiring follow-up.
• Run recurring operational meetings covering upcoming work, completed installs, blockers, priorities, and action items.
• Capture meeting notes, owners, and action items and drive follow-through.
• Provide clear project/status reporting to Field Operations leadership.

Skills and Requirements

• 2+ years of Project Coordinator, Project Specialist, Field Operations Coordinator, or similar experience
• Strong project and scheduling management experience
• Advanced comfort with Excel or Google Sheets, including working with large trackers and datasets
• Experience coordinating multiple people, field resources, projects, or work orders simultaneously
• Strong communication and organizational skills
• Comfortable leading meetings, managing agendas, capturing actions, and holding owners accountable
• Ability to operate in a fast-moving environment where schedules and priorities change frequently

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].