Field Cable Install Pro: Home Internet & TV Setup

Next Solutions LLC; Buffalo (NY); On-site; USD 39,359 - 92,067; Full time

Benefits offered by this job

Health Savings Account

Life Insurance & Supplemental Coverage

Paid Time Off

Employee Assistance Program

Employee Discounts Program

Professional Development Assistance

Job summary

Next Solutions is seeking a Field Service Technician to install, service, and repair residential telecommunications systems across a local service area. The role emphasizes customer service, safety, and problem solving in customers’ homes.

Responsibilities include setting up TV, internet, and phone services, handling wiring, and educating customers on usage. The position is full-time and outdoors, with a sign-on bonus for experienced technicians and a competitive pay range.

Qualifications

• High School Diploma or GED required.
• Experience in telecommunications or cable installation preferred.
• Comfortable outdoors and in customers' homes; valid driver's license preferred.

Responsibilities

• Install and activate cable TV, broadband internet, and phone services.
• Perform new service installations, reconnects, upgrades, and transfers.
• Troubleshoot service interruptions and diagnose connectivity issues.
• Install and configure modems, routers, converters, and cable boxes.
• Run and secure interior and exterior wiring.
• Relocate and install cable outlets and network connections.
• Educate customers on equipment operation and features.
• Ensure proper signal levels and service quality.
• Follow safety standards and installation procedures.
• Complete assigned work orders and installation requests.
• Provide exceptional customer service during each visit.

Skills

Customer service experience

Telecommunications experience

Lifts 80 lbs

Education

High School Diploma or GED

Tools

Signal testing equipment

Modems & routers

Cable testing tools

Job description

Next Solutions is seeking a Field Service Technician to install, service, and repair residential telecommunications systems across a local service area. The role emphasizes customer service, safety, and problem solving in customers’ homes.

Responsibilities include setting up TV, internet, and phone services, handling wiring, and educating customers on usage. The position is full-time and outdoors, with a sign-on bonus for experienced technicians and a competitive pay range.