Fertility Patient Care Coordinator

Shady Grove Fertility

Norfolk (VA)

On-site

USD 30,000 - 33,000

Full time

4 days ago

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Benefits offered by this job

Medical, dental, vision

401(k) match

Tuition assistance

Bonuses

Paid time off

Life and disability

Fertility discount

Wellness programs

Job summary

US Fertility in Norfolk, Virginia is seeking a Patient Care Coordinator to support fertility patients and coordinate care across our network. The position offers a Monday–Friday schedule 7:00 AM–5:00 PM with occasional weekends and potential travel to the Virginia Beach office.

The role delivers patient counseling, treatment education, and administrative support, with emphasis on exceptional service and compassionate care within a nationally respected organization.

Qualifications

Excellent oral and written communication, interpersonal and customer service skills.
High School Diploma or GED is required.
Ability to work autonomously and in a team environment.
Strong attention to detail and speed with data entry.
Minimum of one year of healthcare experience and familiarity with medical terminology.

Responsibilities

Assist with the clinical care of fertility patients.
Provide patient/couple counseling and instructions.
Deliver pre- and post‑op education.
Create a compassionate environment for patients and families.
Work independently to achieve program goals and support service excellence.

Skills

Communication skills

Customer service

Autonomy

Attention to detail

Data entry

Healthcare experience

Medical terminology

Education

High School Diploma or GED

Job description

The role delivers patient counseling, treatment education, and administrative support, with emphasis on exceptional service and compassionate care within a nationally respected organization.

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