Front Desk & Patient Care Coordinator

Cny Fertility Center; Norfolk (VA); On-site; USD 54,443,000 - 57,308,000; Full time

Job summary

C NY Fertility is seeking a Medical Receptionist to join our Norfolk, VA office. This full-time front desk role handles patient check-in, scheduling support, cash handling, and coordination with clinical staff to ensure smooth daily operations and high-quality patient experiences.

The ideal candidate will have a high school diploma or GED, at least one year of related experience, strong medical terminology knowledge, and excellent communication skills in a fast-paced setting.

Qualifications

• High school diploma or GED required, with at least one year of related experience or training.
• Equivalent combination of education and experience considered.
• Knowledge of medical terminology preferred.

Responsibilities

• Check in patients for follow-up talks, consults, pre-admission testing, surgeries, and other appointments.
• Collect co-payments and balances for upcoming visits.
• Maintain the lobby and front-desk supplies and cleanliness.
• Escort patients to rooms and assist with lab specimen handling when needed.
• Balance the cash drawer at the end of each shift and ensure front desk safety.

Skills

Medical Terminology

Strong communication

Empathetic attitude

Fast-paced environment

Education

High school diploma or GED

Job description

C NY Fertility is seeking a Medical Receptionist to join our Norfolk, VA office. This full-time front desk role handles patient check-in, scheduling support, cash handling, and coordination with clinical staff to ensure smooth daily operations and high-quality patient experiences.

The ideal candidate will have a high school diploma or GED, at least one year of related experience, strong medical terminology knowledge, and excellent communication skills in a fast-paced setting.