Fertility Care Coordinator: Compassionate Patient Support

Shady Grove Fertility; Cary (NC); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

US Fertility in Cary, North Carolina is seeking a Patient Care Coordinator to join our nationally recognized network. The role supports fertility patients, coordinates care, and ensures smooth communication with physicians, staff, and families.

We offer a comprehensive benefits package for full-time employees and flexible options for part-time roles. The position requires strong communication, High School diploma, and healthcare experience.

Qualifications

• Excellent oral and written communication, interpersonal and customer service skills.
• High School Diploma or GED.
• Ability to work autonomously and in a team environment.
• Strong attention to detail, data entry accuracy and speed.
• Minimum of one year of prior experience in healthcare and familiarity with medical terminology.

Responsibilities

• Assist with the clinical care of fertility patients.
• Provide patient/couple counseling, procedure teaching, communicates physician orders and instructions.
• Provide pre and post op education.
• Establish a compassionate environment by providing emotional and psychological support to patients and families.
• Work independently to assure program goals are achieved.
• Support and promote excellence in customer service.

Skills

Communication

Teamwork

Attention to detail

Data entry

Healthcare terminology

Education

High School Diploma or GED

Tools

Medical software

Job description

US Fertility in Cary, North Carolina is seeking a Patient Care Coordinator to join our nationally recognized network. The role supports fertility patients, coordinates care, and ensures smooth communication with physicians, staff, and families.

We offer a comprehensive benefits package for full-time employees and flexible options for part-time roles. The position requires strong communication, High School diploma, and healthcare experience.