Fertility Medical Assistant - Patient Care & Growth (M-F)

Pinnacle Fertility; Cincinnati (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Comprehensive healthcare

Dental insurance

Life insurance

Vision insurance

Paid time off

Paid holidays

Retirement savings plan

Job summary

Pinnacle Fertility in Cincinnati, OH, seeks a Medical Assistant to support patients through their fertility journey. This full-time, onsite role runs Monday through Friday, 7:00 AM to 3:30 PM, assisting with procedures, education, and coordinating care with the team.

You will greet patients, perform vital signs, draw blood, manage EMR, and support front desk operations while delivering compassionate, high-quality care.

Qualifications

• High school diploma or equivalent required.
• Completion of a Medical Assistant program strongly preferred.
• Maintain current BLS/CPR certification.
• Experience as a Medical Assistant preferred.
• Phlebotomy experience is a plus.
• Ultrasound experience is a plus.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency with EMR systems.
• Exceptional customer service skills and the ability to empathize with patients.

Responsibilities

• Greet and check-in patients, verify medical history, and update their information.
• Support front desk operations as needed, including patient check-in and other administrative tasks to ensure a welcoming and seamless patient experience.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• Perform diagnostic tasks such as taking vital signs, drawing blood, and administering injections.
• Prepare examination rooms and ensure equipment and supplies are stocked and ready.
• Maintain accurate and up-to-date electronic medical records (EMR).
• Coordinate and schedule patient appointments, including follow-ups and referrals.
• Educate patients on treatment plans, medication protocols, and preventive care measures.
• Adhere to infection control and safety standards to maintain a clean and organized environment.
• Assist with inventory management and clinical supply ordering.
• Respond to patient inquiries and provide outstanding customer service.
• Perform other duties and support special projects as assigned.

Skills

Communication

Organizational skills

Multitasking

Customer service

Empathy

EMR proficiency

Education

High school diploma or equivalent

Medical Assistant program

BLS/CPR certification

Tools

EMR software

Job description

Pinnacle Fertility in Cincinnati, OH, seeks a Medical Assistant to support patients through their fertility journey. This full-time, onsite role runs Monday through Friday, 7:00 AM to 3:30 PM, assisting with procedures, education, and coordinating care with the team.

You will greet patients, perform vital signs, draw blood, manage EMR, and support front desk operations while delivering compassionate, high-quality care.