Fertility Financial Counselor: Patient Finance & Coverage

Spring Fertility; New York (NY); On-site; USD 67,000 - 72,000; Full time

Benefits offered by this job

Competitive medical, dental, andVision

Paid time off

401(k) with company match

Fertility and parental leave

Career development

Employer-paid life and disability

Job summary

Spring Fertility is seeking a Financial Counselor to support patients with treatment estimates and insurance navigation. You will determine coverage, educate patients on financial options, and work with providers to optimize financial arrangements for care.

The role requires 2+ years in fertility or healthcare, excellent communication, and proficiency with MS Office and EMR systems. Onsite, full-time position with comprehensive benefits and growth opportunities.

Qualifications

• 2+ years of experience in fertility or healthcare.
• Proficient knowledge of medical terminology and billing practices.
• Proficiency in MS Office required.
• Experience with electronic medical records.
• Exceptional communication and organizational skills.
• Ability to simplify complex concepts to patients.
• Flexible availability which may include weekends and holidays.

Responsibilities

• Furnishing patients and healthcare providers with estimates related to upcoming treatment.
• Collecting estimated liabilities from patients and applying payments to patient accounts.
• Acquire knowledge of patient’s insurance coverage and benefit limits and communicate it to the patients.
• Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient’s accounts receivables.
• Initiating prior authorization requests per insurance carrier requirements.
• Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients.
• Identify and work to minimize potential financial risk of patient accounts.
• Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction.

Skills

Fertility Healthcare Experience

Medical terminology knowledge

Billing practices knowledge

MS Office proficiency

Electronic medical records

Exceptional communication

Organizational skills

Flexibility (weekends/holidays)

Tools

MS Office

Electronic Medical Records

Job description

Spring Fertility is seeking a Financial Counselor to support patients with treatment estimates and insurance navigation. You will determine coverage, educate patients on financial options, and work with providers to optimize financial arrangements for care.

The role requires 2+ years in fertility or healthcare, excellent communication, and proficiency with MS Office and EMR systems. Onsite, full-time position with comprehensive benefits and growth opportunities.