Financial Counselor

Coastal Fertility Specialists; Mount Pleasant (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Coastal Fertility Specialists in Mt Pleasant, SC is seeking a Financial Counselor to help couples facing infertility understand their financial options and manage costs associated with treatment. This full-time role emphasizes accuracy, empathy, and clear communication to guide patients through insurance, billing, and payment plans.

The position offers a robust benefits package including health and dental insurance, life and disability coverage, a 401K plan, and annual bonuses based on patient

Qualifications

• At least two years of experience obtaining insurance information in a medical office.
• Ability to explain deductibles, coinsurance, and allowable amounts.
• Experience communicating with patients about sensitive financial matters.

Responsibilities

• Ensure insurance and eligibility information is collected and entered accurately.
• Obtain prior authorizations before fertility treatments.
• Conduct financial counseling prior to treatment, including obligations and financing options.
• Collect cycle deposits prior to treatments.
• Collaborate with peers and maintain high professionalism.
• Utilize virtual counseling tools and other electronic communication methods.

Skills

Financial counseling

Insurance verification

Prior authorizations

Virtual counseling

Multi-tasking

Tools

Insurance billing systems

Video conferencing

Job description

Coastal Fertility Specialists is growing and has an immediate opening for a Financial Counselor who wants to make a difference in this world by helping couples with infertility start the family of their dreams. This is an incredibly rewarding career as over 95% of couples trying to conceive will do so with our help.

The Role Of Financial Counselor Includes

• Ensuring all insurance and eligibility information is obtained and entered into the system in an accurate manner.
• Ensuring that prior authorizations are obtained prior to fertility treatments
• Conducting financial counseling with patients prior to fertility treatment, which includes patient financial obligations, billing practices and financing options.
• Collecting cycle deposits prior to fertility treatments
• Working closely with peers and communicating with a high level of professionalism.
• Possessing the skills to effectively utilize virtual counseling or other electronic modes of communication such as email, video conferencing and more.

This is a fast paced position and an ideal candidate must have the ability to multi-task and prioritize their work. Candidates need a firm understanding of deductibles, coinsurance, and allowable amounts in order to calculate financial costs. At least two years of prior experience obtaining insurance information and communicating with individuals about sensitive matters in a medical office setting are preferred. This is a full time position in our Mt Pleasant office.

This position offers a competitive salary with a robust benefits platform including health and dental insurance, life insurance, disability insurance, a 401K retirement plan and annual bonuses based on the quality of patient care delivered. Coastal Fertility Specialists consists of 5 offices and over 100 employees including 5 physicians, 20 RNs, and a complete embryology team all driven to be the best Reproductive Endocrinology practice in the southeast!

We have won consecutive national patient satisfaction awards and have pregnancy rates in the top 10% of the country.

Job Type: Full-time

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance