Remote Financial Counselor: Fertility Billing & Benefits

Pinnacle Fertility, Inc.; Portland (OR); Hybrid; USD 27,552 - 35,817; Full time

Benefits offered by this job

Comprehensive healthcare

Generous paid time off

Retirement savings program

Job summary

Pinnacle Fertility, Inc. is looking for a Financial Counselor to support patients through their fertility journey. This full-time remote role requires expertise in financial counseling and billing, ensuring patients understand their financial obligations.

Working hours align with Pacific Standard Time and candidates residing in Oregon must be able to work onsite when required. Comprehensive benefits and a commitment to diversity and inclusivity are hallmarks of this position.

Qualifications

• 1–3 years of experience in patient-facing roles or customer service.
• Minimum of 1 year of experience working remotely.

Responsibilities

• Maintain patient accounts and update financial details.
• Manage billing and coding processes for accurate claim submissions.
• Serve as a liaison for resolving billing issues.

Skills

Financial counseling expertise

Billing and coding

Insurance knowledge

Multitasking ability

Strong communication

Organizational skills

Education

High school diploma

Job description

Pinnacle Fertility, Inc. is looking for a Financial Counselor to support patients through their fertility journey. This full-time remote role requires expertise in financial counseling and billing, ensuring patients understand their financial obligations.

Working hours align with Pacific Standard Time and candidates residing in Oregon must be able to work onsite when required. Comprehensive benefits and a commitment to diversity and inclusivity are hallmarks of this position.