Fertility Clinic Medical Assistant & Patient Coordinator

Ovation Fertility; Clear Lake (TX); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Professional development

Bonus opportunities

Paid time off

Holiday pay

Fertility discount

Wellness programs

Life and disability

Job summary

US Fertility in Clear Lake, Texas, is hiring a Medical Assistant/Patient Service Coordinator to support patients and providers within Shady Grove Fertility's local team. The role includes scheduling, billing coordination, and clinical support in a fast-paced fertility setting.

Minimum 2 years of experience, phlebotomy skills, and completion of an MA program are required. A strong focus on compassionate patient service and collaboration with a nationwide physician network is emphasized.

Qualifications

• Minimum 2 years of applicable work experience.
• Strong phlebotomy skills.
• Completion of a formal MA program.
• High School diploma required.
• Extensive knowledge of insurance/benefits, medical terminology and medical billing.
• Experience working in an OB/GYN office is a plus.
• Strong communication skills, independent worker, detailed-oriented, computer savvy.
• High level of customer service essential.

Responsibilities

• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information.
• Schedule appointments.
• Address customer/patient issues and insure effective short-term and long-term resolution.
• Greet patients and visitors to the office and providing high level of customer service.
• Assist physician or ultrasound technician with various procedure.
• Take vital signs and provide general clinical assistance.
• Provide patient education and counseling, and explain physician orders.
• Assist with HSGs and lab specimens; maintain blood drawing stations.

Skills

Phlebotomy

Customer service

Medical terminology

Insurance/benefits knowledge

Communication skills

Independent worker

Detail-oriented

OB/GYN experience

Education

MA program completion

High School diploma

Job description

US Fertility in Clear Lake, Texas, is hiring a Medical Assistant/Patient Service Coordinator to support patients and providers within Shady Grove Fertility's local team. The role includes scheduling, billing coordination, and clinical support in a fast-paced fertility setting.

Minimum 2 years of experience, phlebotomy skills, and completion of an MA program are required. A strong focus on compassionate patient service and collaboration with a nationwide physician network is emphasized.