Fertility Clinic Clinical Operations Manager

KB Simple; Rogers (AR); On-site; USD 90,000 - 120,000; Full time

Job summary

Kindbody in Rogers, AR is seeking an experienced Clinical Manager to support the Rogers Clinic. You will lead a team of nurses, medical assistants, and sonographers, ensuring daily operations and patient care standards.

This role involves onboarding, staff training, coordinating scheduling and patient flow, and collaboration with finance and leadership to meet budget and service goals. A RN license in Arkansas and BLS/ACLS are required.

Qualifications

• 5+ years of experience as a nurse in a fertility practice or Ob/GYN.
• Current Registered Nurse license in Arkansas.
• Current BLS and ACLS Certification.
• Experienced in EMR.
• Ultrasound experience preferred.
• Strong communication skills & a team player.
• Detail oriented.
• Exemplifies strong customer service skills and professionalism.

Responsibilities

• Oversee a team of nurses, medical assistants, and sonographers, the clinical team across several locations, to ensure they are meeting their day‑to‑day responsibilities.
• Mentor with leads in clinical areas to help oversee clinical teams when applicable.
• Provide regular feedback to nurses, medical assistants, and sonographers on performance.
• Help execute an onboarding program for the clinical team, including training materials and SOPs.
• Work with customer leadership to answer clinical customer questions using the clinical team.
• Work with the finance team to ensure clinical overhead aligns with budget and seek improvements.
• Ensure MAs and Sonographers are trained and communicated to regarding patient coordination roles.
• Manage patient conversion lists and communicate anticipated cycle volume.
• Oversee clinical staff schedules to ensure in‑office support and 24/7 customer service.
• Manage time cards for clinical employees.
• Oversee procedural scheduling for OR cases, embryo transfers, and IUIs.
• Ensure patient satisfaction and escalate complaints as needed.

Skills

Nursing

Leadership

Communication

Detail oriented

Team player

Education

RN license in Arkansas

BLS Certification

ACLS Certification

Tools

EMR

Ultrasound equipment

Job description

Kindbody in Rogers, AR is seeking an experienced Clinical Manager to support the Rogers Clinic. You will lead a team of nurses, medical assistants, and sonographers, ensuring daily operations and patient care standards.

This role involves onboarding, staff training, coordinating scheduling and patient flow, and collaboration with finance and leadership to meet budget and service goals. A RN license in Arkansas and BLS/ACLS are required.