Fertility Clinic Operations Director

Kindbody; Rogers (AR); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plans

Paid vacation and sick time

Paid Parental Leave (up to 12 weeks)

FSA + HSA options

Company-paid life insurance

Short Term Disability

Long Term Disability

Paid holidays

Commuter transit benefits

Job training & development

Job summary

Kindbody is seeking an experienced Practice Director to lead our Rogers Clinic in a fast-paced, growth-oriented environment. You will own P&L, staffing strategy, patient experience and cross-functional collaboration.

You will manage operations, oversee scheduling, budgeting, and vendor relationships while coaching staff to deliver exceptional patient care and ensure regulatory compliance.

Qualifications

• 3+ years of managerial experience.
• Bachelor's of Science or clinical background is a plus.
• Strong business and P&L acumen.
• Results oriented with a proactive mindset.
• Experienced in EMR and G-Suite.
• Experience in and a passion for women’s health, and fertility is a plus.
• Strong communication skills & a team player.
• Detail oriented.
• Exemplifies strong customer service skills and professionalism.

Responsibilities

• Manage practice operations team members and clinical leadership and ensure they are meeting their day-to-day responsibilities
• Track KPIs and deliverables
• Provide ongoing coaching, performance feedback, and development
• Coordinate team meetings and oversee takeaways
• Timecard Management
• Serve as the liaison between team members and the physicians and lab team
• Perform hiring procedures for all clinic staff, including placing requisition requests, participating in interviews and making hiring decisions
• Oversee the onboarding program for the team members and ensure SOP training and sign-offs
• Work with Operations leadership to address patient questions, complaints, and feedback within 24-48 hours
• Manage clinic P&L in alignment with company goals

Job description

Kindbody is seeking an experienced Practice Director to lead our Rogers Clinic in a fast-paced, growth-oriented environment. You will own P&L, staffing strategy, patient experience and cross-functional collaboration.

You will manage operations, oversee scheduling, budgeting, and vendor relationships while coaching staff to deliver exceptional patient care and ensure regulatory compliance.