Ferry Terminal Manager — Alaska Marine Ops Lead

Alaskajobs; Hoonah (AK); On-site; USD 70,000 - 95,000; Full time

Job summary

The Alaska Department of Transportation and Public Facilities (DOT&PF) is seeking a Ferry Terminal Manager 1 at the Hoonah Wrangell area to supervise and lead a team responsible for vessel calls and traveler services. You will coordinate staff, train personnel, and ensure operations align with AMHS and USCG regulations, including terminal and dock security, line handling, and ramp operations.

Join a dedicated team supporting Alaska's Marine Highway System, contributing to a reliable public

Qualifications

• Experience supervising staff and coordinating schedules.
• Ability to train, coach, and evaluate staff performance.
• Experience assisting travelers and providing information in a public setting.

Responsibilities

• Supervise and coach terminal staff, manage shifts and staffing levels.
• Ensure operations comply with AMHS, USCG regulations and protocols.
• Oversee dock security, line handling, vessel docking, and hydraulic ramp ops.

Skills

Supervision

Problem Solving

Customer Service

Oral & Written Communication

Accountability

Computer Skills

Education

Post-secondary education or relevant public travel experience

Job description

The Alaska Department of Transportation and Public Facilities (DOT&PF) is seeking a Ferry Terminal Manager 1 at the Hoonah Wrangell area to supervise and lead a team responsible for vessel calls and traveler services. You will coordinate staff, train personnel, and ensure operations align with AMHS and USCG regulations, including terminal and dock security, line handling, and ramp operations.

Join a dedicated team supporting Alaska's Marine Highway System, contributing to a reliable public