Ferry Terminal Manager 1 (PCN 253313) Hoonah

Alaska Manufacturing Extension Partnership; Alaska; On-site; USD 70,000 - 95,000; Full time

Job summary

The Alaska Department of Transportation and Public Facilities (DOT&PF) is seeking a Ferry Terminal Manager 1 for the Wrangell area. You will oversee terminal operations, staff supervision, and ensure regulatory compliance for safe vessel docking, ramp operations, and passenger services.

Join a dedicated team within the Alaska Marine Highway System, contributing to a reliable and cohesive transport network across coastal communities.

Qualifications

• Supervision of staff, priority setting, performance feedback.
• Problem solving and decision making using analysis of information.

Responsibilities

• Ensure operations align with AMHS and USCG regulations and protocols.
• Officiate terminal and dock security, line handling, ship docking and hydraulic ramp operations.
• Coordinate with DOT&PF and AMHS Central Office to facilitate travel and provide a cohesive Marine Transportation system.
• Work in a fast-paced terminal environment with a focus on safety and customer service.

Skills

Supervision

Problem Solving

Accountability

Computer Skills

Customer Service

Oral Communication

Written Communication

Education

Post-secondary education or equivalent experience

Job description

ATTENTION DOT&PF EMPLOYEES ONLY!

Are you looking to advance your career at AMHS, and lead and coach an amazing team at the Hoonah Terminal? The Department of Transportation and Public Facilities (DOT&PF) Alaska Marine Highway System is looking for a Ferry Terminal Manager 1 in Wrangell to help us Keep Alaska Moving!

What you will be doing:

Along with Facility Management, Customer Service, Supervision, and administrative responsibilities, you will ensure that operations are conducted according to AMHS and USCG regulations and protocols, officiate terminal and dock security, line handling, ship docking, and hydraulic ramp operations.

Become an integral part of a local community in the Great State of Alaska, and work with the DOT&PF and AMHS Central Office to facilitate travel and provide a cohesive Marine Transportation system for its members, Alaskans, and its frequent visitors.

Our organization, mission, and culture:

The State of Alaska Department of Transportation and Public Facilities’ mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.

The benefits of joining our team:

Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development, offering training programs and mentorship opportunities to help individuals expand their expertise and advance in their chosen fields. With the vast and unique challenges of Alaska's geography and climate, employees can work on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.

The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/

The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public.

The working environment you can expect:

Working at the Hoonah Ferry Terminal within the Alaska Marine Highway System offers a unique and dynamic work environment nestled amidst the breathtaking natural beauty of Alaska's coastal landscapes. Expect a fast-paced atmosphere during peak ferry arrivals and departures, with a dedicated team coordinating vessel operations, passenger services, and vehicle loading. You'll experience a close-knit community of professionals who thrive in a challenging climate, where winter weather and variable conditions require adaptability and resilience. This environment fosters a strong sense of teamwork, as you collaborate with colleagues to ensure the safe and efficient transport of passengers and cargo, all while enjoying the rugged beauty of the Last Frontier.

Who we are looking for:

To be successful in this position, the selected applicant will possess the following core competencies:

• Supervision: Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner. Assignments include the authority and responsibility to recommend or independently take action to employ (i.e., appoint, transfer, promote), discipline or discharge, or adjudicate grievances of direct reports.
• Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Special Note: The following certifications and licenses are required for this position:

• Valid Alaska Driver's License.
• Facility Security Officer Training and Certification.

To view the general description and example of duties for positions please go to the following link:

https://www.governmentjobs.com/careers/Alaska/

Any combination of education, training, and/or experience that provides the applicant with competencies in

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Equivalent to those typically gained by: Any combination of post-secondary education and/or experience assisting the general public in making travel plans and reservations and providing travelers with useful travel information, which included researching and maintaining information in a computerized reservations system. Or experience at a commercial dock which included tying and untying vessels, loading or unloading cargo, or assisting embarking or disembarking passengers; and which included extracting and entering information in a computerized manifest or lading system or similar system.

NOTE: PLEASE READ THE FOLLOWING CAREFULLY

At time of interview, applicants are requested to submit (if not already attached to your application):

• Three (3) professional references, including name, job title, and current phone numbers.

DEPARTMENT EMPLOYEE RECRUITMENT ONLY

Applicants must currently work in the department that is being recruited for and have held or currently hold permanent employment status in any position in the classified service as defined in Alaska Statute 39.25.100. Permanent employment status is defined as holding permanent status in ANY job class in the current period of employment with no break in service (separation from State of Alaska employment) since the permanent status was earned.

TRANSPORTATION WORKER IDENTIFICATION CREDENTIAL (TWIC)

Please be aware - this position requires the applicant (at their expense) to obtain a Transportation Worker Identification Credential (TWIC) in compliance with federal regulations pertaining to certain maritime port facilities. All terminal employees are required to obtain a TWIC in order to work in certain restricted areas of the terminals.

Information about the TWIC can be found on the TWIC information web site link: https://www.dco.uscg.mil/nmc/twic/# or call the TWIC help desk at 1-866-347-8942.

If you are selected for the position, you will be required to immediately enroll/apply for the required TWIC card. The applicant selected for the position must have their TWIC card in hand in order to be unescorted within a restricted or secure area of the terminal facility.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or [phone] in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

For specific information in reference to the position please contact the hiring manager at:

Name: Simon Bradley, Marine Traffic Manager

Email: [e-mail]

Phone: [phone]