Female Spa Attendant

Four Seasons Hotels and Resorts; Philadelphia (Philadelphia County); On-site; USD 17,000 - 30,000; Part time

Benefits offered by this job

Training & career growth

Complimentary meals

Uniforms provided

Job summary

Four Seasons Hotel Philadelphia seeks a Female Spa Attendant to deliver a welcoming, pristine spa environment and assist guests throughout their spa journey. You will maintain locker rooms, stock amenities, and support therapists and reception teams with daily operations.

The role requires a high school diploma (or equivalent), strong guest service and communication skills, and the ability to work independently or as part of a team in a fast-paced luxury setting.

Qualifications

• High school diploma or equivalent.
• Experience in hospitality, spa, wellness, or luxury service environments preferred.
• Strong communication and guest service skills.
• Organized and attentive in a fast-paced environment.
• Professional appearance and ability to work independently or as part of a team.
• Ability to work with minimal supervision and collaboratively.

Responsibilities

• Welcome guests to the spa and provide a thorough orientation of the women's locker room and spa facilities.
• Maintain immaculate locker rooms, relaxation areas, fitness spaces, and spa amenities throughout the day.
• Stock linens, robes, towels, guest supplies, and amenities for a seamless guest experience.
• Prepare and replenish beverages, refreshments, and wellness offerings throughout the spa.
• Assist guests with questions regarding spa services, facilities, and equipment.
• Support spa therapists and reception teams with operational needs and guest requests.
• Monitor spa facilities and promptly report maintenance, safety, or cleanliness concerns.
• Handle guest concerns professionally and contribute to an exceptional luxury experience.

Skills

Hospitality experience

Guest service

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About the Role

The Female Spa Attendant plays an essential role in delivering a luxury spa experience by creating a welcoming, clean, and relaxing environment for guests. As part of the Spa team, this position is responsible for maintaining locker room and spa facilities, assisting guests throughout their spa journey, and ensuring the highest standards of cleanliness, service, and hospitality.

What You Will Do

• Welcome guests to the spa and provide a thorough orientation of the women's locker room and spa facilities.

• Maintain immaculate locker rooms, relaxation areas, fitness spaces, and spa amenities throughout the day.

• Stock linens, robes, towels, guest supplies, and amenities to ensure a seamless guest experience.

• Prepare and replenish beverages, refreshments, and wellness offerings throughout the spa.

• Assist guests with questions regarding spa services, facilities, and equipment.

• Support spa therapists and reception teams with operational needs and guest requests.

• Monitor spa facilities and promptly report maintenance, safety, or cleanliness concerns.

• Handle guest concerns professionally and contribute to an exceptional luxury experience.

What You Bring

• High school diploma or equivalent experience.

• Previous experience in hospitality, spa, wellness, fitness, or luxury service environments is preferred.

• Strong communication and guest service skills.

• Ability to remain organized and attentive in a fast-paced environment.

• Professional appearance and commitment to maintaining high standards.

• Ability to work independently and collaboratively as part of a team.

What We Offer

• Excellent training, development, and career growth opportunities within the organization

• Complimentary meals during shifts

• Uniforms and dry cleaning provided

Schedule & Hours

• This is an on-call position

• Hours may include mornings, evenings, weekends, and holidays based on business needs

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal