Federal Work Study - Welcome Desk Assistants

LPU Batangas; Greenville (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

LPU Batangas seeks a friendly front desk associate to welcome visitors at the Mendenhall Welcome Desk and help them navigate the campus in a professional manner.

You will provide information about the Mendenhall Student Center and other campus resources, respond to inquiries by phone or email, and maintain an organized desk area. Prior front desk experience is a plus, and training will cover campus resources and operations.

Qualifications

• Minimum GPA of 2.0.
• Preferred backgrounds: Communications, Marketing, PR, Business Administration, Hospitality Management, Education, Psychology, or Sociology.
• Previous customer service or front desk experience preferred.
• Familiarity with Mendenhall Student Center and campus resources preferred.

Responsibilities

• Greet visitors at the Mendenhall Welcome Desk in a friendly and professional manner.
• Provide directions and general information about the Mendenhall Student Center, campus offices, events, and services.
• Assist guests in navigating the building and campus.
• Answer basic questions in person, by phone, or via email.
• Maintain a clean, organized, and presentable Welcome Desk area.
• Report any issues, concerns, or unusual activity to a supervisor.
• Support basic administrative or front desk tasks as assigned.

Skills

Interpersonal skills

Communication skills

Customer service

Independent work

Punctual

Education

GPA 2.0+

Background in Communications/Marketing/PR/Business/Hospitality/Education/Psychology/Sociology

Job description

Your Role

Here’s what you will be doing:

• Greet visitors at the Mendenhall Welcome Desk in a friendly and professional manner
• Provide directions and general information about the Mendenhall Student Center, campus offices, events, and services
• Assist guests in navigating the building and campus
• Answer basic questions in person, by phone, or via email
• Maintain a clean, organized, and presentable Welcome Desk area
• Report any issues, concerns, or unusual activity to a supervisor
• Support basic administrative or front desk tasks as assigned

About You

The company is looking for:

• Strong interpersonal and communication skills
• Friendly, customer-service-oriented attitude
• Ability to follow directions and work independently
• Dependable and punctual
• Basic knowledge of campus layout or willingness to learn quicklyMinimum GPA of 2.0
• Preferably background in Communication, Marketing, Public Relations, Business Administration, Hospitality Management, Education, Psychology, or Sociology
• Previous customer service or front desk experience preferred
• Familiarity with Mendenhall Student Center and campus resources preferred

Compensation & Benefits

• Pay rate of $12.00 to $16.00 per hour

Training & Development

• Develop professional communication and customer service skills
• Gain knowledge of campus resources and operations
• Enhance problem-solving and critical thinking abilities
• Build confidence in a public-facing role