Federal Work Study - Student Success Programming Assistant

Albany State University; Albany (GA); On-site; USD 15,000 - 28,000; Part time

Job summary

Albany State University is seeking a Student Success Program Assistant to support the Department of Student Success by helping with initiatives, program development, marketing, social media, and outreach. The role promotes student access to campus resources and assists first-year students in navigating services.

You will work on social media campaigns, design promotional materials, assist with events and tabling, and help with data entry and scheduling.

Qualifications

• Current Albany State University student in good academic standing.
• Experience with Canva, social media platforms, and content creation preferred.
• Interest in peer mentoring and student success.

Responsibilities

• Evaluate relevance and usability of social media efforts.
• Create flyers, captions, posts, and reels to market programs and services.
• Capture photos and videos during workshops, events, and department activities.
• Create and schedule content for Student Success social media platforms.
• Assist with phone and email outreach to students as directed.
• Assist with planning and preparing for workshops, events, programs, and tabling sessions.
• Support program logistics and event setup, check‑in, and engagement.
• Assist with data entry and record maintenance.

Skills

Graphic design

Photography

Video editing

Content creation

Canva

Tools

Instagram

TikTok

CapCut

Job description

Job Summary

The Student Success Program Assistant supports the Department of Student Success by assisting with initiatives, program development, marketing, social media, and outreach efforts. This position helps promote student success services, supports first-year students, and contributes to a welcoming environment where students feel informed, connected, and encouraged to engage with campus resources.

Location

West Campus: 2400 Gillionville Road, Albany, GA 31707. East Campus: 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.

Responsibilities

Social Media and Digital Media

• Evaluate current efforts for relevance, connectedness, and usability
• Develop flyers, captions, posts, and reels to market our programs and services
• Capture photos and videos during workshops, events, and other departmental activities
• Create and schedule content for Student Success social media platforms

Marketing and Outreach

• Distribute flyers and promotional materials
• Develop strategies for increased student participation and awareness
• Assist with phone and email outreach to students as directed

Program and Event Coordination

• Assist with planning and preparing for workshops, events, programs, and tabling sessions
• Support program logistics and assist with event setup, check‑in, cleanup, and engagement
• Assist with data entry and record maintenance

Required Qualifications

• Current Albany State University student in good academic standing.

Preferred Qualifications

• Experience with graphic design, photography, video editing, or content creation
• Experience with Canva, Instagram, TikTok, Capcut, or related graphic design platforms
• Interest in peer mentoring, event planning, and student success

Knowledge, Skills & Abilities

• Knowledge of campus policies and systems such as Banner or EAB
• Strong customer service and communication skills
• Ability to multi‑task
• Dependable and punctual
• Ability to work independently
• Strong creativity and attention to detail
• Strong written and verbal communication skills

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.

Certain positions may also require the selected candidate to submit to or have:

• A credit check completed for "Positions of Trust" and/or approved departmental purchase card usage
• A motor vehicle report for positions that require driving an Albany State University vehicle
• A successful pre‑employment drug test

Equal Employment Opportunity

Albany State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Albany State University is an affirmative action/equal opportunity institution. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at [phone]. Individuals requiring disability—related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.