Federal Transformation Designer

Steampunk, Inc.; McLean (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Steampunk, Inc. is seeking a Disruption Designer to guide federal clients through our Design Intelligence framework, applying human-centered design to transformation initiatives and engaging stakeholders to embrace new ways of working.

You will conduct discovery, workshops, and interviews to surface pain points, synthesize insights into personas and action plans, and collaborate with cross-functional agile teams to deliver high-quality change programs.

Qualifications

• 6+ years of change management experience and knowledge of best practices.
• Experience conducting user and stakeholder interviews and synthesizing data into actionable plans.
• Ability to connect dots across multiple workstreams and ecosystems.
• Proficiency with PowerPoint and collaboration tools like Mural.
• Local to the Washington, DC metro area.

Responsibilities

• Guide government clients through our Design Intelligence framework.
• Lead discovery to understand client mission, goals, stakeholders, and ecosystems.
• Conduct workshops and interviews to frame pain points and opportunities.
• Synthesize research into personas, actions, and training plans.
• Develop and deploy change management and training plans.
• Create communication and pilot plans in partnership with stakeholders.
• Measure KPIs for transformation and adoption.
• Collaborate within an agile, cross-functional team to deliver high-quality outputs.
• Ensure deliverables meet high quality standards.

Skills

Change management

Stakeholder interviews

Workshop facilitation

Communication planning

Agile collaboration

Analytical skills

Education

Degree in change management

Change management certification

Tools

PowerPoint

Mural

Job description

Steampunk, Inc. is seeking a Disruption Designer to guide federal clients through our Design Intelligence framework, applying human-centered design to transformation initiatives and engaging stakeholders to embrace new ways of working.

You will conduct discovery, workshops, and interviews to surface pain points, synthesize insights into personas and action plans, and collaborate with cross-functional agile teams to deliver high-quality change programs.