Federal Technical Service Delivery Director

General Dynamics Information Technology (GDIT); Fairview Park (OH); Hybrid; USD 170,000 - 230,000; Full time

Benefits offered by this job

Total rewards package

Hybrid work options

Job summary

General Dynamics Information Technology (GDIT) seeks a Technical Service Delivery Director to lead a dynamic portfolio within the Federal Civilian division. The role focuses on cloud, modernization, and high-value program delivery, reporting to the Vice President, Programs.

You will guide multiple teams, ensure client objectives are met, and maintain strong CPARs while driving innovation and compliance with FedRAMP, NIST, and other standards.

Qualifications

• Education: Bachelor's degree required.
• 15+ years of related experience with at least 10 years in service delivery excellence.
• Security clearance: Must have active Secret clearance and US citizenship.

Responsibilities

• Lead program teams for successful execution, organic growth, and strong service delivery within the portfolio.
• Supervise technical and administrative staff, including hiring and performance evaluations.
• Coordinate with clients to align tasks with contract, PMP, QASP, and other requirements.
• Develop plans, schedules, and consulting agreements; review and approve program documents.

Skills

IT Leadership

IT Service Delivery

Technical Services

Education

Bachelor's degree

Job description

General Dynamics Information Technology (GDIT) seeks a Technical Service Delivery Director to lead a dynamic portfolio within the Federal Civilian division. The role focuses on cloud, modernization, and high-value program delivery, reporting to the Vice President, Programs.

You will guide multiple teams, ensure client objectives are met, and maintain strong CPARs while driving innovation and compliance with FedRAMP, NIST, and other standards.