Strategic Technical Service Delivery Director

General Dynamics Information Technology, Inc.; Falls Church (VA); Hybrid; USD 170,000 - 230,000; Full time

Job summary

General Dynamics Information Technology, Inc. seeks a Technical Service Delivery Director to lead program delivery within its Federal Civilian portfolio.

You will guide cross-functional teams, ensure high-quality services, and drive growth while coordinating with senior leadership to meet client objectives in a fast-paced environment. The role requires a Bachelor’s degree, 15+ years of related experience, active Secret clearance, and experience with modernization across cloud, data, and cyber

Qualifications

• 15+ years of related experience.
• Active Secret clearance required.
• US citizenship required.
• Experience overseeing modernization programs and multi-team cross-functional delivery (cloud, cyber, data, infrastructure).

Responsibilities

• Lead program teams for successful execution, organic growth, and strong service delivery within the portfolio.
• Direct program activities to meet client and organization objectives and coordinate with clients to negotiate tasks and resolve issues.
• Develop and approve plans, schedules, consulting agreements and other program documents; ensure quality of program products and deliverables.

Skills

IT Leadership

IT Service Delivery

Technical Services

Education

Bachelor’s degree

Job description

General Dynamics Information Technology, Inc. seeks a Technical Service Delivery Director to lead program delivery within its Federal Civilian portfolio.

You will guide cross-functional teams, ensure high-quality services, and drive growth while coordinating with senior leadership to meet client objectives in a fast-paced environment. The role requires a Bachelor’s degree, 15+ years of related experience, active Secret clearance, and experience with modernization across cloud, data, and cyber