Federal Technical Account Manager — DoD Programs

Fortress Information Security, LLC; Maryland; Hybrid; USD 122,000 - 170,000; Full time

Benefits offered by this job

Remote and Hybrid working environment

Competitive pay structure

Medical, dental, vision plans

Job summary

Fortress Information Security, LLC is seeking a Technical Account Manager, Federal Programs to serve as the technical point of contact for DoD and Navy programs, translating client requirements into platform configuration and delivery guidance. The TAM will work hands‑on with the Fortress platform and coordinate with engineers and product teams within a federal delivery context.

The role offers exposure to high‑impact government programs, with a clear path toward independent program ownership.

Qualifications

• 3+ years in a technical role: solutions engineering, software engineering, cybersecurity or technical delivery.
• Active DoD security clearance with ability to obtain higher level.
• Experience presenting technical material to mixed technical and non‑technical audiences.
• Working knowledge of federal cybersecurity frameworks (NIST, RMF, CMMC).
• Experience in Agile delivery environments.
• Ability to independently use and refine AI‑driven prompts to improve the quality and efficiency of regular work processes.
• Resident within commutable distance of the supported federal work site.

Responsibilities

• Serve as the technical contact for assigned client stakeholders within a federal program.
• Deliver technical briefings, demonstrations and working sessions to technical and non‑technical government audiences.
• Interpret the federal compliance context, including RMF, NIST SP 800‑37, NIST SP 800‑53, EO 14028, SBOM and supply chain risk, sufficiently to explain client drivers and delivery constraints.
• Document the client environment, configuration decisions and open items.
• Partner with the Integrated Customer Advocate on satisfaction signals and unmet client needs.
• Configure and tune Fortress platform capabilities to client mission requirements across C‑SCRM, Vulnerability Management, Continuous Monitoring and related solution areas.
• Translate client requirements into delivery tasking for Forward Deployed Engineers and review output for technical accuracy before it reaches the client.
• Track technical risks and dependencies and elevate to the Program Manager with a recommended course of action.
• Route recurring client requirements and field insight to Product.
• Support onboarding and enablement of new client users and maintain reference materials.
• Surface technical requirements uncovered during delivery that may indicate follow‑on scope.
• Perform other duties as assigned.

Skills

Technical experience

DoD clearance

Public speaking

Cybersecurity frameworks

Agile delivery

AI prompts

Commuting distance

Education

Bachelor's degree or equivalent

Job description

Fortress Information Security, LLC is seeking a Technical Account Manager, Federal Programs to serve as the technical point of contact for DoD and Navy programs, translating client requirements into platform configuration and delivery guidance. The TAM will work hands‑on with the Fortress platform and coordinate with engineers and product teams within a federal delivery context.

The role offers exposure to high‑impact government programs, with a clear path toward independent program ownership.