Federal Technical Account Manager - DoD Cyber

Fortress Information Security

Dayton (OH)

Hybrid

USD 110,000 - 170,000

Full time

14 days+

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Benefits offered by this job

Remote/Hybrid work

Medical, dental, vision

401(k) match

Flexible PTO

Parental Leave

Job summary

Fortress Information Security in Dayton, OH, is seeking a Technical Account Manager for Federal Programs. The role is hybrid; local commuting to client sites 2-5 times monthly, with on-site presence required at times.

The TAM acts as the technical liaison, turning DoD/Navy federal requirements into platform configurations and delivery tasks, guiding government stakeholders and coordinating with engineers and product teams.

Qualifications

3+ years in a technical role: solutions engineering, software engineering, cybersecurity or technical delivery.
Active DoD security clearance at the level required by the supported program, with the ability to obtain a higher level.
Demonstrated ability to present technical material to mixed technical and non-technical audiences.
Working knowledge of at least one federal cybersecurity framework, such as NIST, RMF or CMMC.
Experience in Agile delivery environments including sprint ceremonies and cross-functional coordination.
Ability to independently use and refine AI-driven prompts to improve the quality and efficiency of regular work processes.
Resident within commutable distance of the supported federal work site.

Responsibilities

Serve as the technical contact for assigned client stakeholders within a federal program.
Deliver technical briefings, demonstrations and working sessions to technical and non-technical government audiences.
Interpret the federal compliance context, including RMF, NIST SP 800-37, NIST SP 800-53, EO 14028, SBOM and supply chain risk, sufficiently to explain client drivers and delivery constraints.
Document the client environment, configuration decisions, technical dependencies and open items.
Partner with the Integrated Customer Advocate on satisfaction signals and unmet client needs.
Configure and tune Fortress platform capabilities to client mission requirements across C-SCRM, Vulnerability Management, Continuous Monitoring and related solution areas.
Translate client requirements into delivery tasking for Forward Deployed Engineers and review output for technical accuracy before it reaches the client.
Track technical risks and dependencies and elevate to the Program Manager with a recommended course of action.
Route recurring client requirements and field insight to Product.
Support onboarding and enablement of new client users and maintain reference materials.
Surface technical requirements uncovered during delivery that may indicate follow‑on scope.
Perform other duties as assigned.