Federal Technical Account Manager - DoD Programs (Hybrid)

Fortress Information Security LLC; Dayton (OH); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive pay structure

Medical, dental, vision plans

Company paid life insurance

Disability insurance

Employee Assistance Program

401(k) match

Flexible Paid Time Off

Parental Leave

Tuition and certification reimbursemen

Job summary

Fortress Information Security LLC in Dayton, OH, is seeking a Technical Account Manager, Federal Programs. The TAM serves as the technical point of contact for a federal program, turning client requirements into platform configuration, delivery tasking and guidance for government stakeholders.

This entry-level TAM works under a Senior TAM, travels 15-25% annually, and must hold an active DoD security clearance (with the ability to obtain higher).

Qualifications

• 3+ years in a technical role: solutions engineering, software engineering, cybersecurity or technical delivery.
• Active DoD security clearance at the level required by the supported program, with the ability to obtain a higher level.
• Demonstrated ability to present technical material to mixed technical and non-technical audiences.
• Working knowledge of at least one federal cybersecurity framework, such as NIST, RMF or CMMC.
• Experience in Agile delivery environments including sprint ceremonies and cross-functional coordination.
• Ability to independently use and refine AI-driven prompts to improve the quality and efficiency of regular work processes.
• Resident within commutable distance of the supported federal work site.

Responsibilities

• Serve as the technical contact for assigned client stakeholders within a federal program.
• Deliver technical briefings, demonstrations and working sessions to technical and non-technical government audiences.
• Interpret the federal compliance context, including RMF, NIST SP 800-37, NIST SP 800-53, EO 14028, SBOM and supply chain risk, sufficiently to explain client drivers and delivery constraints.
• Document the client environment, configuration decisions and technical dependencies and open items.
• Partner with the Integrated Customer Advocate on satisfaction signals and unmet client needs.
• Configure and tune Fortress platform capabilities to client mission requirements across C-SCRM, Vulnerability Management, Continuous Monitoring and related solution areas.
• Translate client requirements into delivery tasking for Forward Deployed Engineers and review output for technical accuracy before it reaches the client.
• Track technical risks and dependencies and elevate to the Program Manager with a recommended course of action.
• Route recurring client requirements and field insight to Product.
• Support onboarding and enablement of new client users and maintain reference materials.
• Surface technical requirements uncovered during delivery that may indicate follow-on scope.
• Perform other duties as assigned.

Skills

Solutions engineering

Software engineering

Cybersecurity

Technical delivery

DoD clearance

Agile delivery

AI prompts

Commute distance

Education

Bachelor's degree

Job description

Fortress Information Security LLC in Dayton, OH, is seeking a Technical Account Manager, Federal Programs. The TAM serves as the technical point of contact for a federal program, turning client requirements into platform configuration, delivery tasking and guidance for government stakeholders.

This entry-level TAM works under a Senior TAM, travels 15-25% annually, and must hold an active DoD security clearance (with the ability to obtain higher).