Federal Services Engineering Director: Strategy & Delivery

Sterling; North Sioux City (SD); On-site; USD 180,000 - 230,000; Full time

Job summary

Sterling is seeking a seasoned Director of Services Engineering to lead a team delivering complex IT solutions for federal government customers, including DoD and IC. The role requires cross-functional leadership, strategic planning, and ensuring successful, on-time delivery of mission-critical services.

You will partner with sales, engineering, and operations to align capabilities with customer needs, manage performance, and foster a culture of accountability and continuous improvement within

Qualifications

• Must have Federal (Civilian or DoD) experience.
• Broad understanding of information technology services, including diverse product ecosystems, tools, and solutions.
• Deep, expert-level experience in infrastructure solutions from vendors such as Dell, Cisco, HPE, VMware, Microsoft, and Red Hat.
• Experience delivering in a federal contracting environment.

Responsibilities

• Develop, execute, and measure departmental strategies to successfully deliver complex, mission-critical services to federal customers.
• Translate organizational objectives into actionable service delivery plans that align with corporate-level strategies.
• Ensure engineering capabilities and resources are matched effectively to customer demand and project requirements.
• Maintain strong relationships with key customers and vendor stakeholders to ensure service excellence and profitable growth.
• Partner with internal resources to develop and execute programs that support the department’s strategy.

Skills

Virtualization (VMware)

Hyper-V

KVM

Citrix

AI/ML infrastructure

Storage (SAN/NAS)

Cisco networking

Fortinet security

Palo Alto security

AWS

Azure

CI/CD / DevOps

AI governance & security

Tools

Ansible

Puppet

Chef

Job description

Sterling is seeking a seasoned Director of Services Engineering to lead a team delivering complex IT solutions for federal government customers, including DoD and IC. The role requires cross-functional leadership, strategic planning, and ensuring successful, on-time delivery of mission-critical services.

You will partner with sales, engineering, and operations to align capabilities with customer needs, manage performance, and foster a culture of accountability and continuous improvement within