Federal Services Clerk - Customer Care & Sales

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); San Diego (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid annual and sick leave

Medical/Dental insurance

Pension plan

401K savings plan

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in San Diego seeks a Federal employee sales associate to assist customers, promote our products, and uphold service standards. You will learn our offerings and articulate our mission in an educational, professional manner to help customers understand our value.

The role emphasizes customer service, inventory accuracy, and point-of-sale operations. Strong communication, basic math, and multi-tasking are essential to support active duty, retirees, and

Qualifications

• Basic knowledge of products merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills; ability to read, write and interpret instructional documents.

Responsibilities

• Proactively engage and connect with customers.
• Cross-sell products and upsell based on customer needs.
• Use Point-of-Sales system and handle cash, discounts, and payments.
• Maintain store appearance and inventory accuracy.
• Provide premier customer service and build positive relationships.

Skills

Customer service

Sales

Inventory management

Communication skills

Teamwork

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in San Diego seeks a Federal employee sales associate to assist customers, promote our products, and uphold service standards. You will learn our offerings and articulate our mission in an educational, professional manner to help customers understand our value.

The role emphasizes customer service, inventory accuracy, and point-of-sale operations. Strong communication, basic math, and multi-tasking are essential to support active duty, retirees, and