Uniforms Specialist & Customer Experience Pro

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Jacksonville (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Jacksonville, FL seeks a Specialty Sales Associate to engage customers, showcase our brand, and help shoppers find the right products. You will learn product details, assist with tailoring/fitting when uniforms are involved, and contribute to a positive shopping experience.

You will deliver premier customer service, respond to inquiries, and stay informed on promotions and events while maintaining store standards and accurate ticketing.

Qualifications

• In-depth product knowledge and ability to compare features.
• Strong reading, writing and spoken communication for customer interactions.
• Basic math and calculator use for transactions and discounts.
• Ability to multi-task and solve customer needs while working with teammates.

Responsibilities

• Provide proactive customer service and build rapport with customers.
• Ask questions to understand needs and guide to merchandise.
• Explain product features and make recommendations based on customer needs.
• Operate POS system and handle cash, returns, and payments.
• Maintain store appearance and respond to inventory and stocking needs.

Skills

Product knowledge

Communication skills

Mathematical skills

Reasoning ability

Education

High School Diploma / GED

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Jacksonville, FL seeks a Specialty Sales Associate to engage customers, showcase our brand, and help shoppers find the right products. You will learn product details, assist with tailoring/fitting when uniforms are involved, and contribute to a positive shopping experience.

You will deliver premier customer service, respond to inquiries, and stay informed on promotions and events while maintaining store standards and accurate ticketing.