Federal Sales Associate - Customer Service Pro

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Imperial Beach (CA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Paid annual and sick leave

Medical/dental insurance

Flexible spending account

Pension plan

401K savings plan

Short/Long term disability

Life insurance

Pet insurance

Tax free shopping privileges

Free bus passes/parking

Discounted tickets at MWR

Navy Lodge access

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Imperial Beach, CA seeks a Federal Employee Sales Associate to engage customers, explain products, and support the mission of savings and service to military families.

Responsibilities include customer service, promoting merchandise, handling POS transactions, upselling, and maintaining store appearance. Flexible hours, possible evenings and holidays, and a benefits package are provided.

Qualifications

• High school diploma or equivalent preferred.
• No prior experience required.
• Strong customer service and communication skills.

Responsibilities

• Engage customers proactively and listen to needs.
• Direct customers to merchandise and inform them about events and offers.
• Provide premier customer service and upsell where appropriate.
• Operate POS system and handle cash accurately.
• Maintain store appearance and assist with inventory and paperwork.

Skills

Customer service

Communication

Upselling

Cash handling

Teamwork

Education

High school diploma

Tools

POS System

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Imperial Beach, CA seeks a Federal Employee Sales Associate to engage customers, explain products, and support the mission of savings and service to military families.

Responsibilities include customer service, promoting merchandise, handling POS transactions, upselling, and maintaining store appearance. Flexible hours, possible evenings and holidays, and a benefits package are provided.