Federal ServiceNow Solutions Architect & Delivery Lead

Deloitte France; Virginia (MN); On-site; USD 98,000 - 163,000; Full time

Job summary

Deloitte’s GPS practice seeks a ServiceNow professional to design, implement, and support ServiceNow solutions for federal and defense clients. You will collaborate with stakeholders, lead workstreams, and contribute to platform modernization and value realization across IT and enterprise operations.

The role requires 2+ years in ServiceNow, strong communication, and the ability to manage concurrent tasks in a dynamic environment in Virginia.

Qualifications

• Bachelor’s degree required.
• 2+ years of ServiceNow experience in architecture, workflows, data models or integrations.
• Experience with IT service management, HR services, procurement, or enterprise operations on ServiceNow.
• Demonstrated leadership across requirements, design, configuration, testing, and delivery.
• Familiarity with federal compliance and program governance in a government context.

Responsibilities

• Design, configuration, and deployment of ServiceNow solutions for federal/defense clients.
• Contribute to requirements gathering, solution design, development, testing, and deployment.
• Develop workflows, integrations, and data models within the ServiceNow platform.
• Support platform modernization, upgrades, and issue resolution.
• Collaborate with stakeholders and cross-functional teams to meet milestones.

Skills

ServiceNow

Technical leadership

Requirements gathering

Stakeholder engagement

Platform integration

Education

Bachelor’s degree

Tools

REST

SOAP

Integration Hub

MID Server

Job description

Deloitte’s GPS practice seeks a ServiceNow professional to design, implement, and support ServiceNow solutions for federal and defense clients. You will collaborate with stakeholders, lead workstreams, and contribute to platform modernization and value realization across IT and enterprise operations.

The role requires 2+ years in ServiceNow, strong communication, and the ability to manage concurrent tasks in a dynamic environment in Virginia.