Federal Program Assistant - Admin & Operations

TSA Hiring Service; Shady Side (MD); On-site; USD 28,000 - 62,000; Full time

Benefits offered by this job

Federal benefits

Paid leave & holidays

Thrift Savings Plan

Job summary

The Transportation Security Administration in Shady Side, MD is seeking Program Assistants to support managers and staff with administrative coordination, data tracking, scheduling, payroll, and records.

Responsibilities vary by assignment and may include processing correspondence, maintaining electronic files, preparing materials, coordinating meetings, and assisting with finance, HR, and timekeeping. This role emphasizes attention to detail and reliable communication.

Qualifications

• Experience providing administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.
• Experience monitoring program metrics and identifying discrepancies.
• Experience supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Experience making recommendations based on administrative findings or reports.
• Experience using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Attention to detail

Written communication

Data entry & analysis

Microsoft Office

Records management

Calendar coordination

Customer service

Multitasking

Discretion

Tools

Microsoft Office

Job description

The Transportation Security Administration in Shady Side, MD is seeking Program Assistants to support managers and staff with administrative coordination, data tracking, scheduling, payroll, and records.

Responsibilities vary by assignment and may include processing correspondence, maintaining electronic files, preparing materials, coordinating meetings, and assisting with finance, HR, and timekeeping. This role emphasizes attention to detail and reliable communication.