Federal Order Management Specialist

Motorola Solutions Inc; Linthicum (MD); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

Incentive bonus

Paid holidays

Paid time off

Stock Purchase Plan

Parental leave

Job summary

Motorola Solutions Inc. is seeking an Order Management Coordinator to support the Federal Sales Operations team in Maryland.

You will manage the end-to-end order lifecycle, ensuring accurate entry, fulfillment, and documentation while collaborating with cross-functional partners to keep orders on track. You will deliver high-quality customer service to internal teams and external partners, maintain master data in the ERP system, and provide product guidance with precision.

Qualifications

• Excellent business English and strong written/verbal communication skills.
• Self-motivated with a strong dedication to customer satisfaction.
• Exceptional attention to detail, organizational skills, and multitasking abilities.
• Proven ability to perform effectively under pressure in a fast-paced environment.
• Collaborative mindset with a passion for teamwork.
• Strong analytical and problem-solving skills.
• Proactive and initiative-driven approach.

Responsibilities

• Deliver exceptional customer service to internal sales teams, external partners, and clients.
• Ensure precise entry and maintenance of customer orders, returns, and master data within the ERP system.
• Communicate order status updates and modifications promptly and professionally.
• Provide basic technical product information and guidance to stakeholders.
• Address and resolve customer service inquiries efficiently.
• Adhere strictly to established operational procedures and order processing guidelines.

Skills

Business English

Written/verbal communication

Attention to detail

Multitasking

Analytical thinking

Problem solving

Initiative

Education

Bachelor’s degree

Tools

ERP system

Job description

Motorola Solutions Inc. is seeking an Order Management Coordinator to support the Federal Sales Operations team in Maryland.

You will manage the end-to-end order lifecycle, ensuring accurate entry, fulfillment, and documentation while collaborating with cross-functional partners to keep orders on track. You will deliver high-quality customer service to internal teams and external partners, maintain master data in the ERP system, and provide product guidance with precision.